Senior Change & Communication Strategist

This job posting is anticipated to remain open for 30 days, from 11-Aug-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Do you have experience leading communication strategies that support complex change or enablement efforts, influence others and drive results for the benefit of your colleagues? Are you well‑versed in financial services, with knowledge of common products and services and the ability to tailor communication strategies to diverse stakeholders in dynamic environments? If so, this could be the opportunity for you. Field Change & Communications is seeking a Senior Communications Strategist who excels in strategic thinking and matrixed team leadership - and who is equally willing to roll up their sleeves and drive end-to-end execution.

What You'll Do:

• Use strategic consultation skills to advise and influence strategic decisions.
• Deeply understand our practice teams and the role they play in serving the firm's clients.
• Design and deliver field change and communication strategies that drive business outcomes.
• Translate complex strategies into engaging, human-centered narratives and plans.
• Lead a matrix team across firm capabilities (Practice Management, Field Learning, Market Management, etc.) to deliver end-to-end activation strategies for complex strategic initiatives aligned to the firm's highest priorities.
• Demonstrate strong flexibility, execution and consultation skills to anticipate and respond to shifts in strategy as warranted, leveraging data and stakeholder input to adjust the execution plan when necessary.
• Partner with business leaders to track and report progress towards sustainable outcomes.
• A bachelor's degree or relevant experience.
• 10+ years of relevant experience in Communications and/or Change Management.
• Knowledge of common communications and change management approaches and processes.
• Demonstrated success navigating complex, dynamic environments and ability to manage conflicting priorities.
• Experience translating stakeholder needs into strategies and deliverables.
• Advanced writing, storytelling and planning skills.
• Prosci or equivalent certification is required within 1 year.

''Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.''

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.