Highlights
The ideal candidate should have strong expertise in C++ development, solid understanding of telecommunication protocols, and experience working with contact center platforms in highavailability, realtime environments. We are looking for a highly skilled Senior C++ Developer with 7+ years of hands-on experience in building, enhancing, and supporting telecom and contact center solutions.
Numbers & Facts
| Location | Austin, TX |
| Industry | Computer/IT Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1990 |
| Website | http://q1tech.com/ |
Description
Hi,
Hope you are doing well.
I have an urgent opening for Senior C++ Developer – Telecom & Contact Center Solutions position. Kindly review the job description below and if interested, share your most recent resume in word format.
**Kindly share your updated resume**
Job Title: Senior C++ Developer – Telecom & Contact Center Solutions
Location: Sunnyvale, CA / Austin, TX (Hybrid)
Job Type: Contract
Job Description:
We are looking for a highly skilled Senior C++ Developer with 7+ years of hands-on experience in building, enhancing, and supporting telecom and contact center solutions. The ideal candidate should have strong expertise in C++ development, solid understanding of telecommunication protocols, and experience working with contact center platforms in highavailability, realtime environments.
Key Responsibilities
Required Technical Skills
Core Skills
Telecom & Contact Center Domain
Platforms & Tools (Any of the below is a plus)
Soft Skills
Hope you are doing well.
I have an urgent opening for Senior C++ Developer – Telecom & Contact Center Solutions position. Kindly review the job description below and if interested, share your most recent resume in word format.
**Kindly share your updated resume**
Job Title: Senior C++ Developer – Telecom & Contact Center Solutions
Location: Sunnyvale, CA / Austin, TX (Hybrid)
Job Type: Contract
Job Description:
We are looking for a highly skilled Senior C++ Developer with 7+ years of hands-on experience in building, enhancing, and supporting telecom and contact center solutions. The ideal candidate should have strong expertise in C++ development, solid understanding of telecommunication protocols, and experience working with contact center platforms in highavailability, realtime environments.
Key Responsibilities
- Design, develop, and maintain highperformance C++ applications for telecom and contact center systems
- Work on real-time, multithreaded, and distributed systems with high reliability and low latency requirements
- Develop and integrate solutions involving call control, media handling, and session management
- Implement and support features related to IVR, ACD, CTI, call routing, recording, and analytics
- Integrate telecom applications with SIP-based networks, PSTN, VoIP, and thirdparty systems
- Debug complex production issues, perform root cause analysis, and provide permanent fixes
- Collaborate with system architects, QA, DevOps, and crossfunctional teams
- Ensure adherence to coding standards, performance benchmarks, and security guidelines
- Participate in design reviews, code reviews, and technical discussions
- Mentor junior developers and contribute to technical best practices
Required Technical Skills
Core Skills
- Strong proficiency in C++ (C++11/14/17)
- Solid experience with Linux/Unix environments
- Expertise in multithreading, memory management, IPC, and socket programming
- Strong debugging skills using tools like gdb, valgrind, core dump analysis
Telecom & Contact Center Domain
- Hands-on experience in Telecom and Contact Center domains
- Strong understanding of telecom protocols:
- SIP, RTP/RTCP, SDP
- SS7, ISDN, PRI (good to have)
- Experience with VoIP architectures and call flows
- Knowledge of Contact Center solutions such as:
- IVR, ACD, CTI
- Call routing, call recording, workforce management
- Experience integrating with CRM systems and external APIs
Platforms & Tools (Any of the below is a plus)
- Experience with platforms such as Genesys, Avaya, Cisco, NICE, Amazon Connect, or similar
- Familiarity with REST APIs, JSON, XML
- Build tools: Make, CMake, GCC
- Version control: Git / SVN
- Exposure to Docker, Kubernetes, CI/CD pipelines is a plus
Soft Skills
- Strong analytical and problemsolving abilities
- Good communication skills and ability to work with global teams
- Experience working in Agile/Scrum environments
- Ability to handle productioncritical systems and oncall support
About Company
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.
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