Acceptance Testing, Agile Programming Methodologies, Application Programming Interface (API), Atlassian JIRA, Backlog Prioritization, Business Analysis, Business Solutions, Certified ScrumMaster, Data Quality, Enterprise Applications, FCC (Federal Communications Commission), High Reliability, Mail Services, Microsoft .NET, Middleware, Multiplatform/Cross-Platform, MySQL, Order Management, Product Demonstration, Product Design, Product Lifecycle, SQL (Structured Query Language), SWAGGER OAS, Salesforce.com, Scrum Project Management and Software Development, Service Level Agreement (SLA), Sprint Planning, Systems Analysis, Systems Reliability, Technical Analysis, User Interface/Experience (UI/UX)
Job Description
Senior Business Systems Analyst / Product Owner (6+ Years)
Senior Business/Technical Analyst and Certified Scrum Master with 6+ years of experience delivering end to end digital transformation initiatives across enterprise platforms. Strong expertise in requirements elicitation, system analysis, solution design, agile product ownership, and stakeholder management.
Key Responsibilities & Skills
- Lead full lifecycle delivery as Product Owner / Senior BSA for enterprise applications
- Drive digital transformation across Order Management, Product Catalog, FCC, RPA, and Digital platforms
- Define business & system requirements, user stories, and acceptance criteria for UI, API, and data teams
- Collaborate across Salesforce, middleware, frontend (React), backend (.NET, MySQL) teams
- Manage Agile ceremonies, backlog refinement, sprint planning, and stakeholder demos using Jira & Scrum
- Oversee UAT, API testing (Postman/Swagger), and SQL-based data validation
- Ensure high system reliability through SLA governance and integration monitoring
Tools & Technologies:
SQL, MySQL, AWS, REST APIs, Salesforce, Jira, Lucidchart, MS