Senior Business Systems Analyst

Location: Hybrid (Austin, TX) Locals only


Stronger candidates will have a minimum of 10 years of BSA experience. Candidates holding an MBA and CSPO certification will be highly preferred.

This is a non-competitive request that is not open to any other vendors. ERS will only review the candidates that we submit allowing for a direct hire without outside competition. Candidates must be based in Austin, Texas or surrounding area within a 50-mile radius.

Exceptional Candidate Characteristics:

• Experience with a Texas State Agency
• Experience working as a Scrum Master with Scrum Product Owner certification (CSPO).
• Master's Degree from a U.S. accredited four-year university with major course work in management information systems or business administration (MBA)

Responsibilities:
Performs senior-level business/systems analysis work. Coordinates gathering, development, and documentation of user requirements; and the review, assessment, and improvement of business processes. Uses best practices in business analysis and process modeling. Must be able to apply analytical skills to various business and technical processes. Works under the direction of the Business Analyst Team Manager.

• Ability to analyze and troubleshoot complex issues and propose solutions.
• Ability to analyze systems and procedures.
• Ability to write and revise standards and procedures.
• Ability to handle multiple projects.
• Ability to communicate effectively using excellent written and verbal communication skills.
• Ability to communicate at all management levels and to communicate with both technical and non-technical personnel.
• Ability to understand each division's business processes and their dependencies.
• Knowledge of business analysis procedures, business process modeling and design, requirements and process modeling tools, and meeting facilitation.
• Ability to obtain and sustain the cooperation of others.
• Ability to provide excellent customer service.
• Ability to present a professional image and demeanor to internal and external contacts.

**Location of job: Hybrid**

Qualifications:
Minimum (Required):

Years	Skills/Experience
	Graduation from an accredited four-year college or university with major course work in management information systems or business administration
4	Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC) including regression testing.
4	Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience
4	Experience performing a business relationship manager (liaison) role between functional and technical teams.
4	Experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks
4	Experience with projects addressing some of the following fields: data management, data quality, data warehousing, data modeling, data migration and integration secure file transfers enterprise system analysis enterprise architecture information security principles
4	Experience working in a scrum master role or in an agile scrum environment.
4	Experience with a variety of system implementations and enhancements supporting business areas that may include building operations, finance, benefits processing, procurement, contract management, legal, audit, human resources, or communications.

Preferred (Optional):

Years	Skills/Experience
4	Experience in a wide range of business environments including business consulting
4	Experience managing and implementing IT Service Management processes, procedures, and software applications based on ITIL principles to improve delivery if IT services.
4	Experience managing and implementing Centralized Accounting and Payroll/Personnel System CAPPS integrations working with internal stakeholders and CPA staff focusing on financial systems and
4	Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks
4	Technical expertise and experience with reporting databases, database design development, data modeling, mapping
4	Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding
4	Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding
4	Experience with MS Azure DevOps for requirements management, and project implementation
4	Experience with project management software
	Masters of Business of Administration (MBA), CCBA, CBAP, CBAP, CSM, CSPO, PMI-PBA, PMP, ITIL, ICGB, or related.