Senior Business Process & SDLC Transformation Analyst

The successful candidate will evaluate existing workflows, identify inefficiencies, challenge established processes, and independently design practical improvements that work across multiple development teams and delivery methodologies. PREFERRED TECHNICAL SKILLS Pega / BPM Platforms: Experience with Pega, Business Process Management (BPM), case management, workflow automation, or similar enterprise workflow technologies.

Senior Business Process & SDLC Transformation Analyst
Location: Newark, NJ (Hybrid, mandatory 2 days per week in office)
Term: Contract to hire
 
Position Summary:
Our client is seeking an experienced technology professional to support business process improvement, workflow modernization, and SDLC transformation initiatives.
The ideal candidate brings a combination of business process analysis, software development lifecycle knowledge, and hands-on experience improving how technology teams operate.
 
This is not a traditional requirements-gathering role. The successful candidate will evaluate existing workflows, identify inefficiencies, challenge established processes, and independently design practical improvements that work across multiple development teams and delivery methodologies.
 
Key Responsibilities:

• Analyze existing SDLC and operational workflows to identify opportunities for improvement.
• Design, recommend, and help implement streamlined processes across development and business teams.
• Support transformation initiatives involving Waterfall, Agile, and emerging AI-enabled development practices.
• Collaborate with developers, business analysts, technical leads, and stakeholders.
• Evaluate how changes affect testing, deployment, release management, and production operations.
• Independently define next steps, prototype solutions, and refine approaches based on results.

 
REQUIRED TECHNICAL SKILLS & COMPETENCIES

• SDLC Expertise: Strong understanding of the full Software Development Life Cycle (SDLC), including requirements, development, testing, deployment, release management, and production support.
• Business Process Improvement: Hands-on experience analyzing, redesigning, optimizing, and implementing business and technology processes to improve efficiency and delivery.
• Workflow Analysis & Design: Experience mapping current-state and future-state workflows, identifying bottlenecks, eliminating redundant steps, and implementing process improvements.
• Agile & Waterfall Methodologies: Practical experience working across Agile and Waterfall environments, including organizational or SDLC transformation initiatives.
• Software Development Knowledge: Strong understanding of application development processes, development team operations, technical dependencies, and software delivery practices.
• Process Transformation: Demonstrated experience driving workflow modernization, process reengineering, or technology transformation initiatives.
• Analytical & Problem-Solving Skills: Ability to independently identify problems, evaluate root causes, develop solutions, and implement improvements with minimal direction.
• Cross-Functional Collaboration: Experience working directly with software developers, QA engineers, release management, technical leadership, and business stakeholders.
• Requirements & Process Documentation: Ability to translate complex business and technical processes into actionable workflows, process diagrams, functional requirements, and implementation plans.
• Independent Execution: Proven ability to operate in ambiguous environments, establish priorities, recommend next steps, and take ownership of solutions from concept through implementation.

PREFERRED TECHNICAL SKILLS

• Pega / BPM Platforms: Experience with Pega, Business Process Management (BPM), case management, workflow automation, or similar enterprise workflow technologies.
• CI/CD & DevOps: Familiarity with continuous integration, continuous deployment, automated testing, and production release processes.
• AI-Enabled SDLC: Exposure to AI-assisted software development, agentic workflows, GitHub Copilot, or emerging AI-driven development practices.
• Enterprise Transformation: Experience supporting large-scale Agile transformations, application modernization, or enterprise process improvement programs.
• Healthcare / Insurance: Experience working within healthcare payer organizations, health insurance systems, or other complex regulated enterprise environments.
• SDLC & Collaboration Tools: Experience with Jira, Azure DevOps, Confluence, or comparable tools supporting software delivery, workflow management, and process documentation.

 
 
Preferred Background:
Business Process Analyst, Technical BSA, Workflow Business Architect, SDLC Transformation Analyst, or former Software Developer with process improvement experience.