Highlights
Bachelors Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field. Working across Sales, Category, Marketing, Finance, Operations, Legal, Compliance, PMO, and investment program owners, the team translates business priorities into actionable plans, establishes operational processes and accountability, and helps ensure investments deliver measurable business value.
Numbers & Facts
| Location | NY |
| Industry | Computer Software |
| Salary | $97,600–$188,400 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1975 |
| Website | http://www.microsoft.com |
Description
Overview
Microsofts Windows Device Sales (WDS) organization partners with the worlds largest device and technology companies to bring Microsoft software and services to market through compelling hardware solutions globally. WDS plays a critical role in driving Microsofts revenue, profitability, and platform growth by shaping the device ecosystem across OEMs, channels, distributors, resellers, and silicon partners.
In the WDS Business and Strategy Operations organization, the Business Operations team drives the operational execution of Enterprise programs and approved investments. Working across Sales, Category, Marketing, Finance, Operations, Legal, Compliance, PMO, and investment program owners, the team translates business priorities into actionable plans, establishes operational processes and accountability, and helps ensure investments deliver measurable business value.
As WDS expands its Enterprise Commercial initiatives, we are establishing a new Senior Business Operations Manager role, focused on Enterprise Programs, to strengthen execution oversight and build a more consistent, scalable approach to managing these programs. This role will help bridge the gap between program strategy and operational delivery, ensuring priorities translate into coordinated action and results.
As Senior Business Operations Manager, you will oversee the execution of assigned Enterprise programs, manage milestones and dependencies, proactively address risks and delivery challenges, and provide clear visibility into progress and outcomes. You will work closely with program owners and cross-functional partners to drive timely delivery, improve operational efficiency, and establish repeatable processes that support continued growth.
Responsibilities
Drive Enterprise Program Execution: Manage the operational execution of assigned Enterprise programs and approved investments, from implementation through ongoing operations, ensuring delivery aligns with defined objectives and commitments.
Ensure Operational Alignment: Translate approved program requirements, governance, funding parameters, and success measures into actionable execution plans, maintaining alignment with the established operating model.
Establish Execution Oversight: Establish consistent reporting and operating rhythms to track program progress, risks, and outcomes, providing stakeholders with clear visibility and actionable insights.
Drive Issue Resolution: Proactively identify and address execution challenges, facilitate timely decisions, and escalate risks to maintain progress against approved objectives.
Improve Operational Efficiency and Scalability: Leverage established processes and execution frameworks to simplify workflows, improve handoffs, and drive more consistent, efficient, and scalable operations.
Manage Program Delivery: Translate approved Enterprise program requirements into actionable execution plans, defining milestones, deliverables, timelines, and dependencies to guide delivery through completion.
Drive Accountability and Issue Resolution: Establish consistent operating rhythms, track commitments, address risks, and drive timely decisions to keep programs on track.
Ensure Operational and Financial Compliance: Monitor program execution against approved scope, funding, and governance requirements, escalating significant gaps or issues.
Provide Program Visibility and Insights: Deliver timely, data-informed updates on progress, risks, decisions, and outcomes to support PMO reporting, investment reviews, and leadership decision-making.
Improve Operational Efficiency: Identify opportunities to simplify processes, strengthen execution practices, and leverage AI and automation to improve efficiency and scalability.
Qualifications
Required/minimum qualifications
- Bachelors Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field
- OR equivalent experience.
Additional or preferred qualifications
- Masters Degree in Business Administration, Organizational Design, or related field
- OR Bachelors Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field
- AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field.
Sales Operations IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About Company
DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.
Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.
WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.
We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.
WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.
GET THE BALL ROLLING
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.
Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.
WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.
We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.
WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.
GET THE BALL ROLLING