Senior Business Operations Analyst

IDR is seeking a Senior Business Operations Analyst to join one of our top clients for a remote opportunity. In this role, you will help drive business operations oversight, communications, and program readiness activities for a large, public-sector focused initiative in the healthcare/health insurance exchange space. You’ll partner with cross-functional business and technology teams to keep critical workstreams on track, support testing cycles, and translate policy changes into clear, actionable guidance.

Position Overview for the Senior Business Operations Analyst:

• Coordinate day-to-day operations for core program processes (e.g., autorenewals, Open Enrollment, 1095-A generation) while tracking deliverables and closing documentation gaps
• Draft and edit internal communications, status updates, and leadership-facing materials tailored for executive audiences
• Support testing and readiness activities by building schedules, drafting kick-off communications, and tracking cross-team dependencies
• Serve as a liaison between business and technology teams, prioritizing data fixes based on program impact and urgency
• Assist with policy and compliance support by translating federal and state guidance into operational impacts and action items for leadership

Requirements for the Senior Business Operations Analyst:

• 3+ years of experience in business operations, program coordination, or a related analyst role, with health insurance exchange or Medicaid/CHIP experience
• Strong ability to plan ahead, document processes, and track tasks across multiple workstreams
• Excellent written communication skills, including translating complex topics into clear, executive-ready summaries
• Familiarity with Agile delivery frameworks
• Strong organizational skills and attention to detail while managing concurrent priorities

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com