Senior Business Development Manager, Hub Delivery

Are you customer obsessed, results-driven, and a proven sales leader who thrives in fast-moving, ambiguous environments? If so, this role was built for you.

Hub Delivery is one of Amazon"s fastest-growing Last Mile channels, partnering with small business owners to deliver packages in their communities. As a Business Development Manager (BDM), you will lead a regional team of field-based sales associates responsible for recruiting new Hub Delivery Partners - local small businesses that become a critical part of Amazon"s Last Mile delivery network.

This is a high-impact, high-visibility role at the intersection of sales, community engagement, and operational execution. You will own regional acquisition targets, build and develop a sales team, and serve as the connective tissue between local communities, delivery station teams, and Amazon leadership.

Key job responsibilities

• Lead and develop a team of field-based sales associates focused on recruiting small business owners to become Hub Delivery Partners
• Own regional applicant and conversion rate targets; develop and execute strategies to build pipeline and exceed monthly goals
• Partner with delivery station teams and marketing stakeholders to align acquisition objectives with volume forecasts and capacity needs
• Hire, onboard, and manage performance and development of your sales team
• Establish and scale best practices for pipeline management, relationship cultivation, and partner conversion
• Design and deliver ongoing sales training to elevate team performance
• Track and report on sales performance through Salesforce; present results and insights to Amazon leadership
• Identify workflow inefficiencies and implement operational improvements that enhance both team productivity and the applicant experience
• Develop programs and initiatives to reach key demographics and expand the partner base in your region

About the team

Hub Delivery is part of Amazon"s Last Mile organization, built on a simple and compelling idea: local small business owners are uniquely positioned to serve their own communities. Our partners deliver for Amazon customers in some of the most complex last mile environments - and they do it with a level of care and community connection that sets them apart. Joining this team means helping grow a network that creates real economic opportunity while raising the bar for the delivery experience.