Senior Business Control Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The SSFO Business Controls team is responsible for the establishment & oversight of effective controls within SSFO processes and adherence to regulatory & investor guidelines for all aspects of the SSFO organization. The team oversees the execution of effective risk and operational management processes including process management, issues management, risk operations, audit & exam management, quality assurance testing, complaints analysis and metric oversight.

The SSFO Business Controls team is seeking a Sr. Business Control Specialist – Process Quality. ​

Requirements:

• Current Quality Analyst experience in SSFO Operations (NS&S, ESO, DIIVO, BK, SCRA and/or UPO)
• Previous/Current  experience in Process Quality and Oversight 
• Previous experience in business controls
• Comfortable in learning/using new Systems of Record (SOR) 
• Motivated - have an aptitude to learn quickly under pressure and be self-motivated​
• Analytical mindset with the ability to manage competing priorities ​
• Organized - strong attention to detail with ability to manage multiple priorities​

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: