Senior Business Analyst (Non-IT)

Job#: 3051967

Job Description:

Senior Business Analyst (Non-IT)

Tribeca Area, NYC or Lake Mary, FL (Remote w/ on-site for key meetings)

5+ month contract on W2, Monday-Friday 8AM-5PM EST

Financial Services Experience Required*

Experienced Senior Business Analyst to support a strategic Corporate Trust digital payment transformation initiative. This individual will partner with cross-functional business teams to design the future-state operating model, define business readiness, and establish sustainable business-as-usual (BAU) processes that support a successful implementation.

Working closely with Transaction Management, Client Service Management, and other key stakeholders, this role will define Day One operational readiness, governance structures, escalation paths, and support models while documenting processes that ensure long-term operational success.

Key Responsibilities

• Operating Model Design: Develop the future-state operating model by defining business processes, governance structures, roles and responsibilities, and support models that enable successful implementation.
• Business Readiness & Operational Planning: Establish Day One readiness by defining operational requirements, communication strategies, issue management processes, ownership models, and escalation procedures.
• Process Analysis & BAU Development: Evaluate current-state processes, identify improvement opportunities, and develop scalable business-as-usual workflows, operational procedures, and support models.
• Stakeholder Engagement: Partner with Transaction Management, Client Service Management, and other cross-functional teams to gather business requirements, facilitate discussions, and align the operating model with organizational needs.
• Documentation & Governance: Produce process maps, operating procedures, governance documentation, RACI matrices, and other operational artifacts that support long-term business success.

Qualifications

• Background in Financial Services, Banking, or Corporate Trust.
• 5+ years of experience in operating model design, business transformation, business analysis, process improvement, or management consulting.
• Experience designing or implementing future-state operating models within complex organizations.
• Experience supporting digital transformation, enterprise modernization, or platform implementation initiatives.
• Experience developing Target Operating Models (TOM), service models, or operating frameworks.
• Strong knowledge of process mapping, workflow design, governance models, and operational readiness planning.
• Experience collaborating with cross-functional stakeholders to gather requirements and drive process improvements.
• Excellent analytical, facilitation, communication, and stakeholder management skills.
• Ability to translate complex business challenges into structured processes and actionable solutions.
• Experience facilitating workshops with business leaders and cross-functional teams.
• Familiarity with Business Analyst methodologies, requirements gathering, and change management initiatives.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Remote:

Yes

Location:

New York, NY, US

Job Type:

Date Posted:

September 14, 2026

Pay Range:

$85 - $94 per hour

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