What the job is about\n \nn\n \nAs a Business Analyst, you are the bridge between business needs and technical solutions, transforming customer goals and challenges into structured business and functional requirements. Your role spans the full lifecycle of projects, from preparation and design to delivery and post-go-live support, ensuring solutions align with stakeholder expectations and industry standards.\n \nn\n \nYour responsibilities will include:\n \nBusiness Process Analysis and Design:\n \nu2022 Mapping and analyzing current business processes and designing future-state processes.\n \nu2022 Developing and maintaining business process models.\n \nu2022 Proposing process improvements and assessing their organizational and technical impact.\n \nn\n \nRequirements Gathering and Analysis:\n \nu2022 Identifying, analyzing, and translating stakeholder needs into structured requirements.\n \nu2022 Conducting workshops to refine and validate requirements with stakeholders and end users.\n \nu2022 Collaborating with stakeholders to define acceptance criteria and document user stories, acceptance criteria, and process flows.\n \nu2022 Assisting Product Owners at customer side in managing and prioritizing the project backlog.\n \nn\n \nProject Implementation and Support:\n \nu2022 Supporting solution delivery through validation of functional analyses, enhancement requests, and ticket resolutions.\n \nu2022 Participating in scrum ceremonies such as sprint planning, reviews, and retrospectives.\n \nu2022 Communicating project progress, changes, and challenges to stakeholders, providing regular reports.\n \nu2022 Refining requirements, assigning tasks to customers, and offering support on these.\n \nu2022 Gathering and mapping data, validating test cases, and preparing solution handovers.\n \nn\n \nProduct-Specific Context:\n \nu2022 Ensuring detailed documentation of product requirements, striving towards a generic fit.\n \nu2022 Acting as a liaison between business stakeholders and development teams to ensure alignment.\n \nMonitor Business Needs\n \nu2022 Follow evolving business needs and anticipating their impact on systems and processes.\n \nBusiness Processes\n \nu2022 Creating and maintaining updated business process models.\n \nu2022 Propose process improvements and analyze impact on organization and systems.\n \nn\n \nBusiness Analysis\n \nu2022 Identify, analyze, understand, and describe the needs and expectations of both customers and the \n \nbusiness.\n \nn\n \nShare Business Analysis with stakeholders\n \nu2022 Prepare enhancement requests from a business perspective.\n \nu2022 Interact with end users, key users, and SMEu2019s in requirements definition, refinement, and validation processes.\n \nu2022 Support the customer in validating functional analysis, change requests, managing handovers, resolving tickets, etc.\n \nu2022 Gather and structure information and data from the customer to submit to the Sofico/project team.\n \nn\n \nYour skills and interest\n \nn\n \nYou are analytical, detail-oriented, and excel at translating complex business needs into actionable solutions. \n \nYour proactive approach ensures that processes and systems are efficient, aligned with industry trends, and scalable for future needs.\n \nWhat else is expected:\n \nu2022 Proven experience in business analysis, preferably in a tech-driven or software development environment.\n \nu2022 Experienced in business process modeling, and requirement elicitation and documentation.\n \nu2022 Strong stakeholder management and communication skills.\n \nu2022 Familiarity with Agile methodologies and experience in participating in Scrum ceremonies.\n \nu2022 Knowledge of industry trends, regulatory requirements, and emerging technologies.\n \nu2022 Ability to work collaboratively with diverse teams and maintain alignment across stakeholders.\n \nu2022 Experience with tools for process modeling, requirement tracking, and project management (e.g. Jira).\n \nn\n \n \n \nn\n \nWhat we offer\n \nn\n \nWe would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture. \n \nn\n \nYou're in the drivers' seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach, familiar with our product and the organization. Even after this period, you will continue to get opportunities to learn and develop yourself further. Youu2019re never alone. \n \nn\n \nAt Sofico you will also work in a modern state-of-the-art office that is easily accessible. \n \nn\n \nIn return for your efforts, we offer an extensive salary package, including a company car, a bonus system, and a pension plan. The flexible office hours and opportunities to work from home up to 2 days per week provide the necessary flexibility within the company. \n \nn\n \nAt Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company. \n \nn\n \n \n\n