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Senior Business Analyst

Georgia Tek Systems

  • Houston, TX
  • 7 days ago

    Highlights

    Strong experience with customer-facing digital/self-service platforms web, mobile, chatbot, portals. Strong Agile/Scrum , user stories, acceptance criteria, backlog refinement/prioritization.

    Numbers & Facts

    LocationHouston, TX

    Description

    Senior Business Analyst
    Location: Houston, TX 4 days onsite
    Rate: DOE
    • Experience: 8+ years BA; 2+ years Senior/Lead BA
    • Must Have: Data Analyst experience + strong SQL
    • Strong experience with customer-facing digital/self-service platforms web, mobile, chatbot, portals
    • Strong SQL/data analysis, metrics, reporting, and data-driven decision-making
    • Experience with AI-enabled solutions Chatbots, Conversational AI, Automation, Predictive/Recommendation systems
    • Strong Agile/Scrum, user stories, acceptance criteria, backlog refinement/prioritization
    • Experience with customer journey analysis, UX, digital adoption, and personalization
    • Strong stakeholder management and communication
    • Experience with UAT/PAT, sprint planning, and requirements gathering

    Priority Profile

    Senior BA + Data Analyst + strong SQL + Digital Self-Service + AI/Chatbot experience.

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