Senior Business Analyst

Responsibilities include but are not limited to:

• Gather, analyze, and document business, functional, and data requirements to support Deposit Operations projects and initiatives.
• Map and optimize current- and future-state processes, workflows, and data flows to drive business transformation and operational efficiency.
• Assess business, operational, regulatory, and technology impacts, identifying risks, dependencies, and improvement opportunities.
• Collaborate with Operations, Compliance, Risk, Technology, and other stakeholders to define requirements, acceptance criteria, and implementation plans.
• Develop and execute testing strategies, test cases, and UAT activities to ensure solutions meet business and operational objectives.
• Analyze operational and client data to identify trends, control gaps, bottlenecks, and opportunities for process improvement and automation.
• Design and maintain reporting, dashboards, and performance metrics that enable data-driven decision-making and operational oversight.
• Lead and support process improvement, project execution, and strategic initiatives through workflow analysis, root-cause identification, stakeholder communication, and continuous improvement recommendations.