RESOURCESOFT, INC. logo

Senior Business Analyst

RESOURCESOFT, INC.

  • Boston, MA
  • 2 days ago

    Highlights

    We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector.

    Numbers & Facts

    LocationBoston, MA
    IndustryComputer/IT Services
    Company Size100 to 499 employees
    Year Founded1999
    Websitehttp://resourcesoft.com/

    Description

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    Responsibilities
    • Lead stakeholder interviews, workshops, and requirements gathering sessions.
    • Document business requirements, BRDs, FRDs/SRSs, use cases, process flows, and data mappings.
    • Perform current-state vs. future-state gap analysis.
    • Create and manage user stories, backlog items, and acceptance criteria.
    • Work closely with Project Managers, Technical Leads, Architects, UI/UX teams, and business owners.
    • Support Agile and Waterfall software development efforts.
    • Conduct QA activities, create test cases, execute testing, and validate results.
    • Track requirements and project artifacts using Jira, Visio, SharePoint, Smartsheet, Power BI, and MS Office.
    • Assist with dashboard requirements and reporting initiatives in Power BI.
    • Train end users and support software releases through production deployment.
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    Required Skills:
    • Requirements gathering, stakeholder interviews, and workshop facilitation.
    • Business process analysis, gap analysis, and process improvement.
    • Creation of BRDs, FRDs, SRSs, use cases, and user stories.
    • Current-state and future-state process modeling using UML.
    • Strong Agile (Scrum/Kanban) and Waterfall SDLC experience.
    • Hands-on experience with Jira, Visio, SharePoint, and MS Office.
    • Power BI requirements analysis and dashboard development support.
    • Test planning, test case creation, QA, UAT, and defect management.
    • Strong stakeholder management, communication, and negotiation skills.
    • Ability to translate business requirements into technical specifications.
    • Experience managing multiple projects and competing priorities.
    • Collaboration with project managers, architects, developers, and business teams.
    • Self-driven, detail-oriented, and capable of working independently.
    • Preferred: Smartsheet, CBAP/PSPO certifications, and government/public sector experience.
    Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

    Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    For more information about Resourcesoft and our services, please visit our website.
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    About Company

    Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. Resourcesoft partners with leading organizations to provide technology solutions within financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. We are committed to providing our employees with the tools necessary to accelerate their career growth, while maintaining a healthy,work-lifebalance. 

    Mission: Our mantra is “Innovation in Technology”. We want to be the link between technology and the people who define it. Our mission is to consistently provide exceptional service and industry expertise to meet the diverse business needs of our clients. Resourcesoft’s responsibility towards job seekers is to align their skills to the right job opportunity and enable excellence at the workplace. 

    Inspiring People for Greater Performance

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