Senior Billing Coordinator

This role blends customer service and finance operations, with a strong focus on billing accuracy, soft collections, and maintaining strong client relationships. We are seeking a Senior Billing Coordinator to support client billing, collections, and contract administration for high-profile accounts in a fast-paced, Excel-driven environment.

Senior Billing Coordinator (Hybrid)
Location: Nashville, TN (zip code 37013)
Compensation: $75,000–$80,000Overview
We are seeking a Senior Billing Coordinator to support client billing, collections, and contract administration for high-profile accounts in a fast-paced, Excel-driven environment.
This role blends customer service and finance operations, with a strong focus on billing accuracy, soft collections, and maintaining strong client relationships.Key Responsibilities

• Manage billing, receivables, and collections for key clients
• Perform soft collections with a relationship-first approach
• Set up new customers and manage accounts in Microsoft Dynamics 365
• Manage contracts, COIs, and billing documentation (including DocuSign workflows)
• Maintain billing schedules and revenue contracts in Revenue System and reconcile to billings
• Produce weekly unbilled/event reports and resolve discrepancies
• Maintain files and workflows in SharePoint
• Support coordination and task tracking

What You Bring

• 3+ years in billing, invoicing, accounting, or finance operations
• Advanced Excel skills (complex sheets, pivot tables, SUMIFS, billing models)
• Strong customer service skills with high-profile or enterprise clients
• Experience with billing schedules, AR processes, and reconciliations
• Comfortable working in manual/Excel-heavy environments
• Basic understanding of AR concepts (billing vs. revenue alignment)