Senior Billing & Collections Analyst

SourcePro Search has a fantastic opportunity for an experienced Senior Billing & Collections Analyst in Melville, New York.  Our client is a top ranked global law firm and this role offer a high base, excellent benefits and growth opportunities.  The successful candidate will have 5 + years of billing and collections experience, preferably within a law firm.  Bachelor's degree is preferred.Key Responsibilities:

• Independently provide billing and collections support to all users by answering questions, researching and resolving issues and troubleshooting all problems
• Coordinate with other Sr. level analyst and direct workflow for Billing & Support Center Analysts, ensuring effective completion of tasks assigned and timely resolution of issues. Communicate with the Supervisor, Billing & Collections Support Center to provide regular updates on progress
• Create bills for clients, coordinate necessary follow-up, review outstanding bills, and provide status reports
• Generate client reports in Excel
• Generate reports in Elite
• Audit bills and write-offs for compliance with the firm’s Pricing Guidelines and approval policies
• Prepare client level bills and related billing and collection reports
• Take a lead role in the testing and implementation of new billing and collection related automated systems
• Other duties and responsibilities as assigned

Qualifications:

• College graduate or some college education or 5 + years in a similar position
• Expertise with Elite billing, Inquiry, Reports, DocStudio Billing, ARCS system
• Hands on knowledge of electronic billing in Elite Enterprise (Version 3.11 is currently being used), eBilling Hub, and 3^rd party eBilling providers, to include LEDES files
• Prior experience in a customer service or support center role
• Hands on billing experience using Elite Enterprise, DocStudio billing templates and ARCS
• Professional demeanor, with an ability to interact with all levels of an organization
• Ability to multi-task and prioritize accordingly
• Excellent written and verbal communication
• Expert level Excel user as well as high proficiency in other MS applications
• Strong interpersonal and problem solving skills
• Ability to adapt quickly to changing circumstances