Senior BigFix Engineer

Continuous Improvement: Stay updated on the latest BigFix features, industry trends, and patch management best practices to continuously optimize ecosystem delivery. Process Automation: Develop automated workflows and scripts to gracefully offboard endpoints from JAMF and seamlessly enroll them into BigFix with zero end-user disruption.

Req ID: 104156-1
Title: Senior BigFix Engineer
Locations: Atlanta, GA - 100% Onsite - 5 day weeks in office
Duration: 6 months
Pay Range: $50 - $56/Hour on W2

Competencies: Desktop Management - Infrastructure Services (IS) - 6-10+ years experience
Experience: Minimum of 6–10 years of dedicated experience in an enterprise endpoint management or infrastructure engineer

Key Requirement

JAMF to BigFix Migration is must. We need Senior Level 3 Resource and prefer certified and having experience of JAMF and Bigfix migration.

Experience

• Minimum of 6–10 years of dedicated experience in an enterprise endpoint management or infrastructure engineering role.
• Platform Expertise: Extensive, hands-on experience with HCL BigFix administration, deployment, Upgrades, hierarchy architecture, and troubleshooting in large-scale corporate environments.
• Certification: HCL Certified Deployment Professional or equivalent platform certification.
• Technical Skills: Proficient in BigFix Relevance Language and Action Scripting.
• Automation & Scripting: Strong proficiency in scripting languages such as PowerShell, Bash, or VBScript.
• OS Knowledge: Deep familiarity with enterprise operating systems, including Windows and Linux (macOS experience is a plus).
• Networking: Sound understanding of fundamental networking concepts, subnets, firewalls, and communication protocols.
• Scale: Demonstrated experience managing endpoints across a highly distributed global footprint, including corporate hubs and distribution centers.

Essential Skills

BigFix Engineer Deployment & Configuration

• Infrastructure Management: Design, deploy, configure, and maintain global BigFix environments, including consoles, relays, and client configurations.
• Upgrades & Maintenance: Monitor infrastructure health and regularly apply patches, software updates, and major version upgrades to BigFix servers and endpoints.
• Enterprise Integration: Ensure seamless integration of BigFix with other core enterprise systems, IT service management tools, and asset discovery databases.

JAMF to BigFix Migration

• Migration Strategy: Design, test, and execute the enterprise-wide architecture blueprint to transition Client macOS endpoints from JAMF Pro control to BigFix management.
• Process Automation: Develop automated workflows and scripts to gracefully offboard endpoints from JAMF and seamlessly enroll them into BigFix with zero end-user disruption.
• Feature Parity Mapping: Replicate and optimize existing JAMF configuration profiles, security policies, and application payloads within the BigFix environment.
• Risk Mitigation: Identify deployment bottlenecks during the migration phases, running pilot validations to guarantee data preservation and continuous compliance state transitions.
• This effort will start from day 1 and estimated timeline to complete is 3–6 months.

Automation & Software Delivery

• Custom Scripting: Develop and implement BigFix automation scripts, baseline policies, and custom tasks to streamline operational workflows.
• Application Management: Handle end-to-end application packaging, testing, and deployment across diverse enterprise environments through BigFix.

Security & Compliance

• Policy Enforcement: Develop, implement, and enforce robust endpoint security policies using BigFix to maintain a strong security posture.
• Audits & Reporting: Conduct regular security audits and compliance checks; generate comprehensive reports on endpoint activities, compliance status, and security metrics for IT leadership.
• Incident Response: Respond rapidly to security incidents, deploy critical zero-day patches, and provide technical remediation across all endpoints.

Operations & Collaboration

• Advanced Troubleshooting: Investigate and resolve complex technical issues related to BigFix infrastructure, relay hierarchies, and client communication.
• Cross-Functional Support: Collaborate closely with Platform Systems Administrators, Security Operations, and IT Service Desk teams to stabilize infrastructure and resolve escalated deployment issues.
• Documentation: Create and maintain detailed architectural diagrams, process playbooks, standard operating procedures, and configuration documentation.
• Continuous Improvement: Stay updated on the latest BigFix features, industry trends, and patch management best practices to continuously optimize ecosystem delivery.

Company Benefits & Culture 
•    Inclusive and diverse work environment
•    Opportunities for professional growth and development
•    Comprehensive health and wellness benefits