Senior AV Microsoft Teams Deployment Engineer

Senior AV Microsoft Teams Deployment Engineer needs extensive experience in audio visual as audio visual technicians

Senior AV Microsoft Teams Deployment Engineer requires:

• 8 plus years of experience
• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience in deploying and managing Microsoft Teams Rooms (MTR) in a large enterprise environment.
• Strong understanding of Microsoft Teams, Office 365, and audiovisual conferencing technologies.
• Certification in Microsoft Teams or related areas is a plus (e.g., Microsoft Certified: Teams Administrator Associate).
• Proficiency in network troubleshooting, endpoint management, and IT security.· Excellent communication skills, both written and verbal.· Strong problem-solving and analytical abilities.· Project management experience with the ability to manage multiple projects concurrently.· Customer-focused attitude with a commitment to delivering exceptional user experiences.· Ability to work independently and collaboratively in a team environment.

Senior AV Microsoft Teams Deployment Engineer duties:

• Deployment and Configuration: o Lead the installation, configuration, and testing of MTR hardware and software components in meeting rooms. o Ensure MTR systems are set up to provide reliable audio, video, and screen-sharing capabilities for meetings. o Work with internal teams and external vendors to enroll the systems into Intune with appropriate conditional policies to support security and compliance.
• System Maintenance and Optimization: o Regularly update and maintain MTR bot Android and Windows leveraging the Team Rooms Pro portal monitoring firmware, software patches, and security updates. o Monitor system health, performance, and capacity, proactively addressing any issues to minimize downtime.
• User Support and Training: o Provide user support for MTR-related issues, troubleshoot technical problems, and offer timely resolutions. o Conduct training sessions and create user guides to educate employees on MTR functionality and best practices.