Senior Associate, Global Service Provider Expansion

Wayfair LLC

  • Boston, MA
  • 2 days ago
  • $83,500–$92,250 Per Year

Highlights

For this role within our Global Partner & Retail Enablement organization, you will be part of the team that closely partners with Tech, Operations, and Commercial teams to expand the global eco-system of Service Providers that provide services such as ERP integrations, Catalog and Payment services to Wayfair's 5K+ Suppliers. Partner with business and engineering stakeholders at various levels to identify key factors and requirements for each initiative, secure the necessary buy-in from leadership for project methodology, and build a 3-6 month roadmap with clear goals and milestones.

Numbers & Facts

LocationBoston, MA
Salary$83,500–$92,250 Per Year

Description

Must be Onsite in Boston, MA (Monday-Friday)

Salary: 83,500 - 92,250

Wayfair is the destination for all things home - for every style, budget and space. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 40+ million items across home furnishings, décor, home improvement, housewares from 20K+ Suppliers. We served 21 million customers in 2025 alone.

For this role within our Global Partner & Retail Enablement organization, you will be part of the team that closely partners with Tech, Operations, and Commercial teams to expand the global eco-system of Service Providers that provide services such as ERP integrations, Catalog and Payment services to Wayfair's 5K+ Suppliers. In this role, you will be the business lead for analytics initiatives, will partner with Analytics teams within Wayfair to deliver insights and recommendations for Service Provider expansion. We are looking for highly motivated and detail-oriented individuals with a global mindset to help expand this space within the e-commerce industry.

What Youll Do:

  • Collaborate cross-functionally on a global scale with Analytics, Tech, Operations, and Commercial teams to deliver positive business impact and experience for our customers and suppliers.

  • Provide business requirements for Analytical dashboards to Wayfair's Analytics teams, focusing on business KPIs, and supplier/customer experience KPIs

  • Present insights and recommendations for Service Provider Expansion to Senior Managers and other senior stakeholders by leveraging quantitative and qualitative criteria, impact sizing, cost-benefit analysis, risk assessment, and other informed decision making methodologies

  • Independently lead high‑impact projects and clearly communicate performance trends, risks, and opportunities to leadership and cross‑functional partners.

  • Leverage analyses to answer ambiguous questions, and develop recommendations to guide business decisions

  • Partner with business and engineering stakeholders at various levels to identify key factors and requirements for each initiative, secure the necessary buy-in from leadership for project methodology, and build a 3-6 month roadmap with clear goals and milestones

What Youll Need

  • Bachelor's degree in Business, Supply Chain/Operations, or Engineering discipline

  • 2+ years of professional experience

  • Collaborative mindset that thrives as part of a team

  • Data and process-oriented, demonstrated ability to continuously learn new tools

  • Ability to navigate an environment of continuous improvement working through ambiguity in an evolving organization

  • Drive to win and steer collaboration cross-functionally

  • Intermediate level Microsoft Excel or Google Sheets skills for analyses

  • Beginner level Gen AI skills are required.

  • Experience working in a program/project management setting with high attention to detail and proven ability to manage multiple, competing priorities simultaneously

  • High attention to detail and proven ability to lead multiple priorities simultaneously

  • Strong written and verbal communication skill with a focus on stakeholder management experience

An Important Note about Wayfairs In-Office Policy:

  • All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Technical Assistance?

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About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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