Senior Assistant Director of Residential Success/Resident Director

Position Details

Position Information

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title Senior Assistant Director of Residential Success/Resident Director Position Number 898114 Position Category Administration School/Division Residential Life Department Full-Time or Part-Time Full-Time Description

The Senior Assistant Director of Residential Success/Resident Director is responsible for the daily management of the Residential Success Program ("RSP"), supporting the mission of the University by developing residential living environments conducive to student learning and academic success while respecting, appreciating, and advocating for the diversity of our student population and supporting the holistic development of approximately 200 campus residents. The Senior Assistant Director/RD will be primarily responsible for the full process of hiring and training of the student team and ensuring the student employees comply with departmental and institutional policies and procedures. As a member of the Residence Life team, this position is expected to work some nights and weekends to assist with campus events and to fulfill on call duty responsibilities. This is a full time live-in/on campus residence role.

Responsibilities include, but are not limited to:

Staff Supervision, Development, Recruitment and Training

• Supervises and supports the professional development of approximately 95 staff members, including Resident Success Representatives (RSRs), Resident Assistants (RAs), and a Graduate Assistant (GA).
• Coordinates staff recruitment, training sessions, and meetings for RAs, Student Coordinators (SCs), Shift Coordinators (RSSCs), and RSRs.
• Ensures student staff schedules and related information are accurately reflected across all applicable systems and records, including When I Work, the department website, permanent masters, staff lists, and Student Agreement Forms.

Residential Leadership, Student Support and Community Development

• Manages a residential area of approximately two hundred residents, including overall responsibility for the residential community, building operations, and occupancy.
• Oversees the planning and execution of residence hall programs by the RAs.
• Provides leadership and support in addressing resident concerns and promoting a positive residential experience.
• Administers the Restricted Access and Banned List for all residence halls and distributes communications to RSR staff regarding approved events and guests.

Residential Success Program Administration and Operations

• Reviews staff duty logs for RSRs and RAs.
• Oversees the Resident Success email account, calendar, and website with assistance from the Residence Success Graduate Assistant.
• Oversees the guest-management process through Slate and StarRez when RSR booths are closed or unstaffed.
• Supports the daily administration and operational effectiveness of the Residential Success program.

Budget, Technology, Facilities and Operational Management

• Manages the RSR and residence hall budgets, including labor accounts, supplies, technology services and products, training, programming, and staff-development expenses.
• Manages residence hall facilities and occupancy in collaboration with the Graduate Assistant.
• Oversees the RSR booth T-Monitor system, including system upgrades.
• Assists with StarRez electronic Room Condition Report (eRCR) processing, platform management, system upgrades, and staff training.
• Supports additional StarRez projects and the implementation of new products as directed by the Executive Director.

Departmental Leadership, Crisis Response and Special Projects

• Supports departmental initiatives and special projects as assigned by the Executive Director.
• Responds to urgent student, facility, staffing, and operational matters and assists with departmental crisis-response efforts.
• Collaborates with departmental staff and University partners to support students and address emerging residential needs.
• Performs other related duties as assigned to support students and departmental operations.

Qualifications

• Master's degree required.
• 2-3 years supervisory experience.
• Demonstrated effective interpersonal, organizational and time management skills.
• Detail oriented, able to exercise good judgment and discretion and capable of handling sensitive information.
• Proficiency in Microsoft suite applications, StarRez, Banner, T-Monitor and Slate.

Preferred Qualifications Special Instructions Deadline Date Posted 10/28/2026 EEO Statement

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.

Salary/Salary Range $70,000-$74,000

Additional Information

Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.

• Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.

Documents needed to apply

Required Documents

• Resume
• Cover Letter (Including Salary Requirement)

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).