Senior Assistant Director, Admissions Ambassadors, Undergraduate Admissions 1B

This role manages the recruitment, selection, training, supervision and retention of eight student coordinators and 150 student ambassadors (tour guides) responsible for introducing almost 75,000 visitors annually to the Admissions Reception Center and Boston University Campus. Assigning the work of 150 admissions volunteers (Admissions Ambassadors and Admissions Student Diversity Board (ASDB) members) to ensure that tours, information sessions, and other on-campus visit programs run smoothly and on-time.

About the Role

Boston University Admissions seeks a Senior Assistant Director for Admissions Ambassadors. This role manages the recruitment, selection, training, supervision and retention of eight student coordinators and 150 student ambassadors (tour guides) responsible for introducing almost 75,000 visitors annually to the Admissions Reception Center and Boston University Campus. The Senior Assistant Director also recruits, selects, and trains 24 Summer Student Admissions Representatives (SARs). The Senior Assistant Director assists the Associate Director for On-campus Recruitment at the Admissions Reception Center in establishing standards and managing the training and work of Admissions Ambassadors and summer SARs to ensure all visitors receive an exceptional campus visit experience. During the fall semester this position typically works four weekend days and 5-7 weeknights after 5 pm (usually just an hour each from 5-6 pm). During the spring semester this position typical works 2-3 weekend days and 5-7 weeknights after 5 pm (again, usually just an hour each from 5-6 pm).

The Senior Assistant Director works closely with the four other staff members based at the Visitor's Center, with recruitment staff based at our office at 881 Commonwealth Avenue and partners in each of the academic divisions of the University.

The Senior Assistant Director’s primary duties include:

• Leading weekly meetings and working with coordinators to set goals for campus visitation programs and the ambassador program as a whole.
• Creating training manuals, skill-building workshops, and evaluation tools for all volunteers.
• Supporting the campus visit experience for prospective students, families, and special groups. This includes greeting visitors, registering them for events and campus tours.
• Assigning the work of 150 admissions volunteers (Admissions Ambassadors and Admissions Student Diversity Board (ASDB) members) to ensure that tours, information sessions, and other on-campus visit programs run smoothly and on-time.
• Managing the recruitment, selection, and training of two Student Coordinators and 22 staff members for the Summer Student Admissions Representative program each spring.
• Ensuring staffing for campus visit programs for prospective students, families, and special groups. including: campus tours.
• Manages the hiring, scheduling and weekly payroll operations for all members of the Admissions Ambassador program.

 

 

About the Organization

Boston University Admissions is part of the Enrollment & Student Administration unit (ENSA). BU Admissions plays a critical role in ENSA's mission through the undergraduate recruitment, selection, and enrollment of BU's first-year and transfer classes.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. About

 

Our Benefits

• Remote work is dependent on performance and responsibility. This position is designated as remote-local. The successful candidate must reside within a 3-hour commuting distance of the University to attend occasional in-person events as required.
• Generous benefits package including health, dental, life insurance, tuition remission, retirement plan, paid time off

 

 

Required Skills

Requirements

A cover letter is required for consideration.

 

 

About the Candidate

• A Bachelor’s degree is required for this position. We are seeking a candidate who:
• Has 3-5 years of direct experience, with 2+ years of management experience.
• Has a background in admissions or student affairs.
• Demonstrates the ability to supervise and mentor students.
• Displays strong presentation, and interpersonal communication skills.
• Has proven experience in a high-volume, fast-paced environment.

 

As a component of the interview process, candidates will give an admissions-style presentation about their alma mater or current institution of employment to members of our staff.

Candidates should expect to complete a CORI/SORI background check at point of hire. A valid driver’s license is als

 

Required Experience