Senior Assistant, Customer Support

Description:

[a name="x_x__Hlk132295845"]Required Information

Changes/Updates

What posting title would you like to use for this position?

Customer Support, Senior Assistant

What are the top five skills/competencies required to be successful in the role?

Customer Service Experience/Etiquette; Call Center Experience; Technical/Microsoft Office competency; Problem Solving Skills; & Ability to Multi-task.

Is a degree or relevant qualification required to perform the role?

2 years Customer Service and/or Call Center

Primary Location (Is this position required onsite/in a specific area? Can the candidate work remotely from the US or on a hybrid schedule?)

Remote

Will the candidate be required to travel?

0 - 10%

Is there an identified candidate?

No

Interview Panel (people to be added in the candidate interview)

See attachment for possible person to invite for interview

Interview length (30 minutes, 1 hour)

1 hour

What is your preferred location for the interviews to be conducted? (Teams/On Site)

TEAMS

Requisition Type (Internal, External, Agency Contractor or Contractor Conversion)

Internal & External

Enable Skills-Based Hiring No Dress Code