Description:
Call Center Representative - Remote WV
As a Call Center Representative - Remote WV at client , you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable.
Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges.
Here are the details on this position:
- Call Center Experience - Minimum 1 year
- Must have current access to High Speed Internet (minimum speed higher than 25MBS download and 8MBS upload)
- Must be available to work an 8 hour shift between 7 AM and 7 PM Monday thru Friday
- Starting Shift will be 10:30 AM - 7:00 PM for an indefinite period of time.
- Must have a private work area, free from distractions for duration of workday
- If there are distractions during the interview, there will be distractions when working - we will pass on the candidate
- Experience in Health Care industry with an understanding of HIPAA Privacy Rules
- Knowledge of CPT and ICD10 terminology
- Call Center Experience - Minimum 1 year
- Effective communication skills with professional tone and poise
- Proficient Keyboarding skills with the ability to multi-task and remain focused
- Basic computer skills / knowledge of Microsoft Office
- Ability to work alone and with a team
- Must live in West Virginia
- Internet Requirements
- In order to effectively work as a teleworker with client , employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
To Test your internet download and upload speed:
- Go to Google
- Search for Internet Speed Test or click here.
Work Hours
- Associates must be available to work between the hours of 7:00 AM - 7:00 PM Eastern Time.
- Assessment Requirement
Employee Benefits & Perks
- Health benefits (medical, dental, and vision) begin on Day 1 of employment.
- 401(k) with company match and additional benefits become available within the first few months.
- Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at client .
Enable Skills-Based Hiring No Dress Code