Senior Assessment Retention Specialist, EWD
Salary
$3,275.00 Monthly
Location
Wilmington - Downtown Campus, NC
Job Type
Full Time Staff
Job Number
22-00081
Division
Economic & Workforce Development
Opening Date
09/09/2026
Closing Date
9/30/2026 11:59 PM Eastern
Position Description
DEFINITION
To perform a variety of administrative duties for the Academic and Career Readiness program, conduct department testing, and assist students in all Academic and Career Readiness programs.
SUPERVISION RECEIVED AND EXERCISED
- Receives direct supervision from the Director of Adult High School & Career Pathways; receives general supervision from the Director of Academic & Career Readiness.
- Exercises nosupervision.
Duties & Responsibilities (Essential Functions)
ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:
- Provide complex administrative and operational support to the Adult High School (AHS) and High School Equivalency (HSE) programs.
- Assist AHS and HSE program directors with student orientations and intake processes, including testing students.
- Coordinate with partner high schools to receive transcripts and withdrawal forms prior to orientation.
- Conduct AHS student class placement advising.
- Register AHS students for current and upcoming sessions, including scheduling in Advansys and Edmentum.
- Process transcripts for AHS and transfer credits to CFCCtranscript.
- Enter AHS credits and updatetranscripts.
- Process AHS graduate records to New Hanover and Pender Countyschools.
- Assist with data entry processes and maintenance of AHS student tracking spreadsheet.
- Monitor, check and approve online AHS attendance.
- Coordinate and proctor AHS student post-testing in the testing lab.
- Assist students and visitors to the department with information about all of ourprograms.
Qualifications
QUALIFICATIONS
Knowledge of:
- AllAcademicandCareerReadinesspoliciesandproceduresincludingNRSreportingrequirements.
- Standardized testingprocedures.
- State and area agencies associated with Academic and Career Readinessprograms.
- Knowledge and application of Microsoft Office and GoogleSuite.
Ability to:
- Interpret and apply CFCC goals, objectives, policies, procedures, rules, andregulations.
- Establishandmaintaineffectiveworkingrelationshipswiththosecontactedinthecourseofwork.
- Respond to routine inquiries and requests forinformation.
- Maintainarelationshipwithavarietyofstudents,instructors,andco-workersconducivetooptimal workingconditions.
- Coordinate work assignments withothers.
- Respond to a work schedule that includes working some nights eachmonth.
- Work independently in the absence of directsupervision.
- Communicate clearly and respectfully, both orally and inwriting
Maintain effective audio-visual discrimination and perception needed for:
- Makingobservations
- Reading andwriting
- Communicating with others
- Operating assignedequipment
- Traveling to various worklocations
- Handling varied taskssimultaneously
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
- Standing or sitting for extended periods oftime
- Presenting instructionalprograms
- Operating assignedequipment
Maintain mental capacity, which allows the capability of:
- Making sounddecisions
- Responding toquestions
- Demonstrating intellectualcapabilities
EXPERIENCE AND TRAINING GUIDELINES:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Minimum Education/Training:
?An Associate's degree isrequired
Preferred Education/Training:
?A Bachelor's degree with course work in education ispreferred.
Minimum Experience:
- Prior experience ineducation.
- Experience with onlinelearning.
Preferred Experience:
- Prior experience in Academic and Career Readiness (Basic Skills) isdesirable.
- Prior experience with student data management systems isdesirable.
Additional Requirements
- Position requires a schedule that includes eveninghours.
- Position involvestravel.
Supplemental Information
SPECIAL INSTRUCTIONS FOR APPLICANTS:
- This position requires unofficial transcripts and/or training certifications be submitted in addition to the application. Please have these documents ready to upload when applying.
- Successful candidates are required to submit official transcripts prior to their first day of work.
- Successful candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Bachelor's or Master's degree conferred by a regionally accredited college or university in the United States.
STATEMENT OF NON-DISCRIMINATION
Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.
State of NC benefits
https://cfcc.edu/human-resources/current-employees/benefits/state-health-plan/
Employer Cape Fear Community College
Address 411 N Front Street
Union Station Building-Suite 299
Wilmington, North Carolina, 28401
Website http://www.cfcc.edu