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Senior Applied Science Manager, AWS Analytics Engineering (AAE)

Amazon.com Inc

  • Seattle, WA
  • 7 days ago

    Highlights

    In this role, you will set the technical direction for agentic analytics products, build ML features for AWS products to optimize their operations, influence product growth related decision science for senior leaders, generate ML-driven sales leads for AWS GTM teams, innovate multi-agent analytics system, develop big data engineering system at the AWS data scale. Architect and guide enterprise-scale ML and agentic platform, including agentic system, knowledge representation, big data platform, deep learning, graph neural networks, reinforcement learning, causal inference, and forecasting models that predict business outcomes and enhance customer experiences.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Do you want to define the multi-year science vision that transforms how millions of customers experience AWS products? Do you want to influence the AWS investment in GenAI technology and see the impact of your leadership moving the needle on billions of dollars of AWS business? Do you want to lead cross functional team that impacts multiple organizations (product, sales, marketing, finance) in AWS? Do you want to push the boundaries of AI/ML technology (e.g. multi-agent analytics system, agentic knowledge representation and management, graph neural networks, reinforcement learning, causal inference, optimization, and LLM-based forecasting models) to build scalable ML products that help AWS grow and delight our customers?

    The AWS Analytics Engineering (AAE) is at the forefront of leveraging cutting-edge AI/ML technology and infrastructure to redefine how AWS product leaders and teams interact with and derive insights from their data. We are a cross functional org from decision science, ML products, data platform, and agentic analytics system. Our vision is to use artificial intelligence and machine learning to enable AWS product teams, product, and go to market leaders to drive product growth and create personalized, optimized, and simplified product experiences to delight our customers. We shape AWS product features (e.g. Console, Spot and Autoscaling), influence GTM efficiencies with customer propensity models, democratize data and insights access through multi-agent system, and influence AWS leaders' product strategy.

    We are looking for a customer-focused, solutions-oriented Senior Applied Science Manager to lead and define the science and engineering strategy across AWS product organization. In this role, you will set the technical direction for agentic analytics products, build ML features for AWS products to optimize their operations, influence product growth related decision science for senior leaders, generate ML-driven sales leads for AWS GTM teams, innovate multi-agent analytics system, develop big data engineering system at the AWS data scale. You will partner directly with GMs, VPs, and senior product leaders from major AWS product management, marketing, and sales organization to translate complex business challenges into innovative scientific solutions that directly influence AWS"s top line and bottom line.

    As a Senior Applied Science Manager , you will be the technical thought leader who establishes the science roadmap, analytics software development, drives cross-organizational alignment, and raises the bar for scientific rigor across the team. You will work cross organization from AWS product management, engineering, sales, marketing, and finance. You will operate effectively in ambiguous environments, exercise strong business judgment on high-impact decisions, drive the innovation and publication roadmap, and continuously push the frontier of what"s possible with ML-driven product intelligence at AWS scale.

    Key job responsibilities

    Define and drive the multi-year science, ML product, and software engineering vision and roadmap for ML-powered product analytics across AWS Products, Marketing, and Sales organization

    • Build, lead, and develop a high-performing team of technical managers, applied scientists, and software engineers, including hiring top talent, managing performance, and growing careers through mentorship and promotion readiness
    • Partner with senior AWS leaders (GM/VP level) to identify strategic, data-driven opportunities and translate business objectives into high-impact scientific initiatives
    • Architect and guide enterprise-scale ML and agentic platform, including agentic system, knowledge representation, big data platform, deep learning, graph neural networks, reinforcement learning, causal inference, and forecasting models that predict business outcomes and enhance customer experiences
    • Manage cross-functional science and software engineering team to build ML driven products that are scalable and leading industry best practices at the AWS scale and speed
    • Invent, operationalize, and scale novel analytical frameworks and metrics that enable data-driven product growth and executive decision-making
    • Communicate findings, conclusions, and strategic recommendations to technical and non-technical business leaders across AWS
    • Mentor scientists and engineers, establish best practices for experiment design and model evaluation, and review technical artifacts to ensure quality
    • Identify and champion new science opportunities that expand AAE's impact across AWS, building the case for investment and driving adoption

    A day in the life

    As a senior applied science manager in AAE org, you will shape the science strategy that underpins product decisions across multiple AWS organizations. You"ll spend your time partnering with VPs and GMs to identify the highest-leverage science opportunities, architecting novel ML solutions to complex product challenges, and mentoring scientists across the team. You"ll drive alignment across cross-functional stakeholders, ensure scientific rigor in our most critical initiatives, and communicate insights that directly influence AWS product roadmaps. You"ll balance long-term vision-setting with hands-on technical leadership, diving deep into model architectures and data pipelines when needed while maintaining the strategic altitude to guide the team"s direction. You will manage cross functional science and engineering team to build cutting edge agentic system and ML products that transform our product and customer experience.

    About the team

    We are a team of scientists and software engineers supporting AWS product leaders to make high-impact decisions through sophisticated analytical frameworks, trusted data science methods, and scalable ML products. We come from diverse backgrounds in statistics, computer science, engineering, and business analytics. We specialize in the full end-to-end ML development process, including data ingestion, ETL, model development, and model deployment in production. We provide AI/ML services across decision science, ML products, multi-agent analytics systems, and data engineering platform.

    High Impact Projects: We work on high-impact, high-visibility projects that directly influence AWS product roadmaps and senior leaders" decisions.

    Supportive Team Environment: We are proud of our supportive and inclusive team culture, we have each other"s back during ups and downs.

    Work-Life Balance: We believe 80% of value comes from 20% of work, so we always prioritize our backlog ruthlessly based on business value.

    Learning Opportunity: Extensive opportunities to understand AWS business and leverage state-of-the-art AI/ML and cloud technology.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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