Remote United States
Turntide Technologies designs and manufactures best-in-class electric motors power electronics energy storage and thermal equipment for all things that move. Our mission is to accelerate the worlds transition to sustainable energy by providing innovative and efficient solutions for a cleaner future. Turntide Technologies operates in North America Canada the UK and India and serves customers in global markets and industries including off highway automotive commercial vehicles rail marine light vehicles commercial buildings and premium automotive. For more information visit turntide.com.
Job Overview
We are hiring for Applications Engineer to provide technical expertise and help customers find the best product and service solutions for their needs.
Key Responsibilities
Working very closely with the sales team to support the installation configuration maintenance troubleshooting repair and customer training of Turntide products or solutions remotely or at global customer locations.
Providing technical support to customers queries RFQs or design reviews related to Turntides products and ensure they are handled within the allotted time.
Verifying and validating product and systems configured or customised for customer usage to ensure the customer needs are met.
Collaborating with engineering team or domain expert to resolve difficult in-field issues in a prompt manner.
Partner with our Sales Product & Engineering organizations to drive new business opportunities improving the customer experience whilst bringing new customer insights back in-house for future product developments.
Supporting design for installation and maintenance activities as part of the development projects.
The Requirements
Bachelors degree or above in Electrical Electronics or related engineering field. Relevant engineering or technical experience could also be considered.
Technical background or experience in one or more of the following or relevant
Electric motors
Battery storage solutions Battery Management Systems
Power Electronics Inverters DCDCs OBCs
Experience in working with customers in technical setting including team problems solving and solution selling.
Ability to work from technical manuals work instructions work orders and follow-up of historic troubleshooting findings and notes.
Strong understanding of engineering fundamentals and principles
Commercial acumen and results driven.
Ability to quickly build a rapport with customers.
Must be able to travel domestically or internationally sometimes with limited notice
Bonus Points
It would also be great but not essential if in addition to the above you also have
Knowledge of Functional Safety e.g. ISO26262 IEC61508 D0178B
Knowledge of EMC Environmental Product Safety and Electrical test standards e.g. ISO16750 ECE R10 R100
Experience in on highway off highway or non-road industries
Experience presenting at industry events customer events STEM etc.
Turntide Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation age national origin disability protected veteran status gender identity or any other factor protected by applicable federal state or local laws.
Please note Direct applications only. No unsolicited Staffing Recruitment Firm submissions will be accepted. Any unsolicited CVs received will be treated as the property of Turntide Technologies.