Senior Application Analyst - Epic Willow Ambulatory & Specialty Pharmacy Systems

Montefiore Medical Center

Yonkers, NY

JOB DETAILS
SALARY
$104,000–$130,000 Per Year
SKILLS
Analysis Skills, Business Analysis, Communication Skills, Customer Support/Service, Data Analysis, Database Design, Desktop PC, Documentation, Epic Certification, Epic Systems, Epic Willow (Pharmacy), Follow Through, Genetics, Health Informatics, Hospital, Identify Issues, Interpersonal Skills, Microsoft Excel, Military, On Call, On Site Support, Operational Audit, Operational Support, Organizational Skills, Outpatient Care, Pharmacy, Presentation/Verbal Skills, Problem Solving Skills, Reporting Skills, Software Administration, Software Development Lifecycle (SDLC), Staff Development, Systems Administration/Management, Test Plan/Schedule, User Interface/Experience (UI/UX), Workflow Analysis, Writing Skills
LOCATION
Yonkers, NY
POSTED
18 days ago

City/State:

Yonkers, New York

Grant Funded:

No

Department:

IT - Epic - Pharm TECH & FIN

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$104,000.00-$130,000.00

We are hiring a Senior Application Analyst for our Epic Willow Pharmacy Systems team.

This role has a focus on supporting the maintenance and enhancement of our Epic Willow Ambulatory, Specialty Pharmacy, and Inventory applications and associated 3rd party pharmacy systems such as Pyxis ES, Logistics, Codonics, Omnicell, nCoup, Apoteca, Sentri7, Bluesight, Sentry 340b and more.

Responsibilities:

  • Install new applications, new components, and upgrade existing applications. Configure application settings
  • Provide go-live and rollout support
  • Interface with users/clients across the Montefiore Health System. Support users with new applications, modules, and functionality
  • Perform analysis of necessary application modifications and work with the appropriate Montefiore IT associates or the vendor to coordinate the modification
  • Determine how a new system, upgrade, or new component can best meet the needs of the users:
  • Analyze business/clinical needs and requirements
  • Interpret end user requirements, by fully discussing potential options, and helping clients move towards optimal solutions
  • Evaluate the operational workflow that is applied to the system
  • Create system specifications from user requirements
  • Create test plans and test new systems, version upgrades, and any system modifications
  • Document all outcomes of testing
  • Application implementation, troubleshooting, and support
  • Participate in technical integration and interface build
  • Write and maintain accurate and current documentation Participate in the maintenance of training materials and disseminate materials to users
  • Design database queries and create reports utilizing a report-writing tool
  • Assist Application Analysts and other team members as necessary. Encourage, assist, and foster development of co-workers' skills and proficiency
  • Provide day-to-day operational support, advanced application troubleshooting support, coordinate modifications and updates, recommend improvements, increase efficiency and provide proactive monitoring
  • Provide 24 x 7 on-call coverage for user support on a weekly rotation
  • On an as-needed basis, provide on-site support within the Montefiore Medical Center hospitals and its' affiliates

Required:

  • Current RPh or PharmD license
  • Epic certification preferred (strong consideration will be given to candidates that are not currently certified but can demonstrate ability to become certified
  • 3+ years of pharmacy experience; clinical and operational workflows. Outpatient pharmacy experience preferred.
  • Application implementation, troubleshooting, testing, and support experience
  • Strong desktop skills, experience with Office365 applications with a large focus on Microsoft Excel and data analysis
  • Knowledge of SDLC - software development life cycle
  • Strong presentation skills to senior management stakeholders
  • Strong analytical and problem-solving skills
  • Critical thinking skills
  • Strong interpersonal skills with customers, vendors, peers, and management
  • Eager to learn, exceptional listening skills
  • Excellent written and verbal communication skills
  • Excellent follow-up skills, documentation skills, and organizational skills
  • Must be adaptable in a rapidly changing environment with competing priorities
  • Meeting all requirements for Epic certification is a condition of employment

Desired:

  • Epic End User Experience in Pharmacy
  • Epic Willow Ambulatory certification
  • Epic Willow Specialty Pharmacy certification
  • Epic Willow Inventory certification
  • Experience working with and troubleshooting 3rd party Pharmacy vendor applications

Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

About the Company

M

Montefiore Medical Center

About Montefiore Medical Center

Commitment to Excellence

As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.

Enduring Mission and Distinguished History

The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.

From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.

Our Services

We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.

Notable Centers of Excellence

At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.

Advanced Specialty and Surgical Care

We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.

Primary Care

With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.

Providing Care Without Walls

Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.

Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.

Research and Education

Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.

The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.

The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.

Comprehensive Care Management

Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.

Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.

Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.

Learn More

  • Mission, Vision and Values – Montefiore’s unique path of growth into the future and the clinical excellence and outstanding customer care that will get us there.
  • History and Milestones – Proud traditions guiding our mission and the moments that helped shape Montefiore into a premier academic medical center.
  • Commitment to the Community – Community health, education and neighborhood development.
  • Leadership – Executives and clinical chairs leading Montefiore’s advancements.
  • Physicians – Widely acclaimed medical professionals and specialists who provide our patients with the highest standards of care.
  • Nursing Staff – Highly competent and compassionate professionals committed to improving the health of their patients.
  • Ways to Give – Philanthropic opportunities and other ways to support Montefiore Medical Center.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
http://www.montefiore.org/