Senior AI Engineer

Join a Global Leader in Workforce Solutions - Net2Source Inc.

Who We Are

Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price.

Role Name: Senior AI Engineer

Work site: Charlotte, US (Onsite)

Duration: 12+ Months

Job Title: Senior AI Engineer - Onshore

Experience: 12+ Years in AI / ML.

Role Overview

Communications is looking for a senior AI Engineer, designing scalable LLM and NLP solutions for high-volume customer interactions. This role will drive architecture, best practices, and innovation across voice AI systems.

Key Responsibilities

• Architect and develop AI-driven IVR and conversational systems using Python
• Build NLP models for text classification and clustering to support intent detection and call routing
• Perform data analysis using SQL
• Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases
• Lead development of agentic AI workflows for multi-step customer interactions
• Establish LLMOps best practices, including monitoring, evaluation, and lifecycle management
• Partner with IVR platform, speech engineering, and product teams
• Mentor offshore and junior AI engineers

Required Skills & Experience

• 12+ years of experience in AI / ML
• Very strong proficiency in Python
• Proven expertise in NLP, including:
• Text classification
• Clustering
• Strong experience in data analysis using SQL
• Hands-on experience with LLMs:
• Prompt engineering
• Evaluation frameworks
• Retrieval-Augmented Generation (RAG)

Good to Have

• Experience with Agentic AI and multi-agent orchestration
• Experience with LLMOps / MLOps in production environments
• Cloud Experience

Libraries & Tools

• Python / ML: NumPy, Pandas, Scikit-learn, XGBoost
• NLP: spaCy, Hugging Face Transformers, NLTK, Sentence-Transformers
• LLM Frameworks: LangChain, LlamaIndex, OpenAI SDK
• Agentic AI (Good to Have): LangGraph, AutoGen, CrewAI
• Data & SQL: Oracle, MySQL, SQLAlchemy
• Vector Databases: FAISS, Pinecone, Weaviate, Qdrant
• LLMOps / MLOps (Good to Have): MLflow, Weights & Biases, BentoML, Airflow

Why Work With Us?

We believe in more than just jobs-we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity

Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition

• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

Ready to Level Up Your Career?

Click Apply Now and let's make it happen.

Best regards,

Juan C. Matus

Sr. Customer Success Manager