Senior Administrator- Security and Life Safety Manager
Wake County Public School System
Raleigh, North Carolina
POSITION TITLE (Oracle title)
SENIOR ADMINISTRATOR
WORKING TITLE
Security and Life Safety Manager
SCHOOL/DEPARTMENT
Maintenance and Operations
LOCATION
Rock Quarry Road Office Complex, Raleigh, NC
PAY GRADE
Senior Administrator-Band 3
FLSA STATUS
Exempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is not available for a Hybrid Telework workweek
POSITION PURPOSE:
Manages and controls daily operations of security, Fire and Intercom (FIRECOM), locks, and elevator shops. Responsible for continuously evaluating and improving processes for daily operations and projects. Ensures work and operations are in compliance with Wake County Public School System’s (WCPSS) standards, procedures, and processes. Coordinates with school administrators and other staff, as required, to execute maintenance work and minimize disruption to school operations.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Considerableknowledgeof OccupationalSafetyandHealthAdministration(OSHA)standards;
- Considerable knowledge of Microsoft Office, specifically, Microsoft Word and Excel; Google Apps; Database software;
- Critical thinking and problem-solving skills;
- Excellentcustomerserviceskills;
- Effectiveorganizationalskills;
- Abilitytoworkindependentlyandcompletetasksintheabsenceofcleardirection;
- Ability to work in a team environment;
- Ability to be proactive and apply technical knowledge to improve deliverables, providing attention to detail to minimize errors;
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
- Ability to establish and maintain effective working relationships with school system staff, staff members of external funding agencies, and the community.
EDUCATION, TRAINING, AND EXPERIENCE
- Bachelor’sdegreefromaregionallyaccreditedcollegeoruniversity;
- Fiveyearsofdemonstratedexperiencewithsecuritysystems,firealarms,communicationsequipment, locksmithing, or elevator systems, including maintenance and design reviews;
- Threeyearsof experience leadingworkteams;
- Othercombinationsofapplicableeducation,training,andexperiencewhichprovidetheknowledge, skills, and abilities necessary to perform effectively in the position may be considered.
CERTIFICATION AND LICENSE REQUIREMENTS
- Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.
PREFERRED QUALIFICATIONS:
- Lowvoltageelectricallicenseorthenecessaryexperiencetoobtainone.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Managesandprovidesleadershiptothesecurityshop,communicationsshop,lockshop,andelevatorshop staff.
- Manages work orders, contracts, project cost estimates, feasibility studies, long-range planning, service contracts, and provides customer interface for assigned systems.
- Evaluatestheinfrastructure andbuildingsystemsbyassessingthe technicalcondition,evaluatingtherepair, or replacement options, and providing future planning, programming of repairs, and improvements.
- Reviews and inspects capital improvement projects related to security, life safety, locks, and elevators with respect to budget, maintainability, reliability, and consistency with the WCPSS design guidelines.
- Supportspreventivemaintenanceprogramsthroughdevelopment,annualassessments,andensuringthe workforce is used in the most cost-effective manner.
- Ensurescompliancewithallstateandgovernmentlawsandregulations,asrequired.EnsuresWCPSS procedure and policy compliance and application of sound business principles.
- Maintainstechnicalrecords,files,andequipmentforassignedareas.
- Ensuresstaffadherestodistrictpoliciesandprocedures.
- Performsotherrelatedduties,asassigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position, at times, must be able to come into direct contact with school system staff and staff members. Work is considered light physical work, requiring the exertion of up to ten pounds of force.
EFFECTIVE DATE:3/2026
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.