HCL Technologies Ltd logo

Senior Administrator - Java

HCL Technologies Ltd

  • Tampa, FL
  • 9 days ago

    Highlights

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

    Numbers & Facts

    LocationTampa, FL
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1991
    Websitehttps://www.hcltech.com/

    Description

    Job Description

    Senior Administrator - Java

    Madurai, Tamil Nadu

    Job Summary

    SRE L2 Engineer (Application Operations - Java / WebSphere / JBoss / Oracle)

    Job Summary

    The SRE L2 Engineer is responsible for ensuring the stability, availability, and performance of Java-based enterprise applications running on WebSphere/JBoss and Oracle databases.

    The role focuses on L2 production support, advanced troubleshooting, and proactive reliability engineering, ensuring adherence to SLOs, operational KPIs, and user experience standards.

    The engineer acts as a key operational bridge between application development, middleware, and database teams, driving reliability and operational excellence.

    Key Responsibilities

    Application Operations & Support

    • Manage end-to-end application operations for Java-based applications hosted on WebSphere/JBoss
    • Ensure uptime, performance, and stability of production environments
    • Perform deployments, environment configuration, and release validation
    • Maintain seamless application runtime and infrastructure alignment Application Operations ensures cohesive runtime environments and uninterrupted service delivery

    Incident & Problem Management

    • Handle L2 incident troubleshooting for escalated production issues
    • Own resolution of P1/P2 incidents within defined SLAs
    • Perform deep-dive RCA for recurring issues and implement preventive fixes
    • Support on-call rotation and critical incident management

    Middleware Operations (WebSphere / JBoss)

    • Administer and support: IBM WebSphere Application Server (WAS) or JBoss (WildFly)
    • Perform: Application deployments (EAR/WAR files)

    Server configuration (JVM tuning, thread pools, data source configs)

    Cluster management and load balancing

    Log analysis and troubleshooting runtime issues

    • Monitor and optimise application server performance and health Java stack in the SRE TOM includes Linux, JBoss/WebSphere, and Oracle-based environments

    Database Operations (Oracle)

    • Work on Oracle database operations:

    Query troubleshooting and performance tuning

    Monitoring DB performance (locks, waits, execution plans)

    Supporting deployments involving DB changes

    • Collaborate with DBA teams for complex performance or availability issues

    Monitoring & Reliability Engineering

    • Implement and operate monitoring/observability dashboards (logs, metrics, traces)
    • Track application health KPIs (availability, latency, error rates, throughput)
    • Support SLO/SLI adherence and reliability reporting
    • Contribute to proactive incident elimination and improved MTTR SRE relies on observability, SLIs/SLOs, and performance metrics for reliability engineering

    Automation & Continuous Improvement

    • Develop scripts (Shell/Python/Ansible) to reduce manual operational effort (toil)
    • Automate deployments, health checks, and recovery procedures\\\ • Identify improvement opportunities and support continuous reliability enhancement

    Collaboration & Documentation

    • Collaborate with:

    Application development teams

    Middleware and infrastructure teams

    Database administrators

    • Maintain:

    Runbooks, SOPs, and knowledge base articles

    • Support architecture discussions for performance and reliability improvements

    Skill Requirements

    Core Technical Skills

    • Strong experience in Java / J2EE applications
    • Hands-on expertise in:

    IBM WebSphere Application Server (WAS) OR JBoss (WildFly)

    Oracle Database (SQL, performance tuning, troubleshooting)

    • Good understanding of:

    Linux/Unix environments

    Application deployment and configuration

    SRE / Operations Skills

    • Experience in L2 Production Support / Application Operations
    • Strong knowledge of:

    Incident, Problem, Change Management (ITIL)

    Monitoring and observability tools such as Splunk

    Performance and capacity management

    • Familiarity with:

    SLO / SLA / Error Budget concepts

    Reliability engineering practices

    Soft Skills

    • Strong analytical and troubleshooting mindset
    • Ability to handle high-pressure production incidents
    • Effective stakeholder communication
    • Collaborative and proactive approach

    Other Requirements

    Experience & Qualifications

    • 3-6 years of experience in Java Application Support / SRE / Production Support
    • Bachelor's degree in Computer Science / IT or related discipline
    • Experience in enterprise-scale distributed environments preferred

    Apply now

    Information at a Glance

    Why HCLTech?

    At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

    About Company

    Employee Strength : 223,000 on March 31, 2025 
    Countries of Operation : 60 Countries

    Consolidated Revenues: US $13.8B ,for 12 months ending March 2025

    HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

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