Senior Administrator - Desk Side Services, AMT Asset Management Software

Job Description

Senior Administrator - Desk Side Services, AMT Asset Management Software

Madurai, Tamil Nadu

Job Summary

IT Asset Management Specialist

Key Responsibilities

Procurement & Financial Management • Forecast IT hardware requirements and manage procurement of servers, network devices, and accessories. • Handle procurement and renewal of software licenses. • Manage server warranty extensions and maintenance contracts. • Coordinate with internal teams for approvals, PO creation, delivery arrangements, and invoice submission to Finance for payment processing. • Oversee procurement of leased assets, fixed assets, and accessories based on asset forecasting. Asset Lifecycle Management • Maintain asset lifecycle for both under-warranty and out-of-warranty assets. • Tag new IT assets and refresh worn-out tags. • Manage asset assignment and software license allocation to end-users based on requests. • Handle asset recovery from users and ensure closure of pending returns. • Identify and process scrapping of obsolete assets, including decommissioning and write-off from Finance register.

Skill Requirements

Capacity & Compliance • Perform overall capacity management for IT assets. • Ensure compliance of hardware and software asset registers as per organizational policy. • Participate in internal and external audits related to IT Asset Management (ITAM). • Conduct asset register reconciliation against FAR and mitigate gaps. Vendor & Stakeholder Management • Manage vendor selection based on QCD (Quality, Cost, Delivery) criteria and obtain quotes for hardware/software requests. • Track procurement requests until delivery and closure. • Act as the primary contact for all asset management-related queries. • Interact with customers for process improvements and compliance updates.

Other Requirements

Monitoring & Reporting • Publish weekly and monthly asset management dashboards for leadership. • Conduct monthly team reviews to improve quality and efficiency. • Perform quarterly onsite stock verification and half-yearly PAN India asset verification, reporting gaps to management and Finance. • Manage lost/theft cases of IT assets and ensure timely write-off from Finance books. Operational Excellence • Manage break-fix cases, including replacement of EOL (End of Life) assets and exception approvals. • Optimize stock asset usage and re-harvest software licenses through regular reviews.

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.