Senior Accounts Receivable and Automation Specialist

Responsibilities

The Senior Accounts Receivable and Automation Specialist will support the Accounts Receivable function through advanced reporting, automation, analytics, and process improvement initiatives. Reporting directly to the Associate Director of Billing & Receivables, this role serves as a strategic partner to both Finance and IT.

• Manage complex accounts receivable reporting, collections analytics, and aging analysis.
• Manage a portfolio of complex VIP clients, while working together with other departments to facilitate the recovery of past due receivables.
• Reconcile complex cash application issues to determine the root cause of such issues and present findings to client in a manner that will restore trust and provide clarity going forward.
• Develop automated reporting and workflow solutions using programs such as Excel, VBA, Python, Microsoft Copilot, and other AI tools.
• Create recurring automated aging reports and stakeholder reporting based on criteria established by the Associate Director.
• Build dashboards, reporting tools, and process automation solutions that improve efficiency, accuracy, and productivity.
• Partner with IT on system enhancements, integrations, testing, and data initiatives.
• Analyze large datasets and present findings and recommendations to the Associate Director.
• Contact Clients regarding past due balances and access client portals to confirm invoice uploads and payment remittance dates.
• Document processes and maintain reporting and automation tools in a designated, secure location.
• Assist with locating remittance details pertaining to, but not limited to ACH, Credit Card and Lockbox payments.
• Drive projects that produce measurable operational improvements and reduce manual effort.
• Assist with month end close process and annual audit as requested.
• Prepare various reports.
• Attend conferences, seminars, as required.
• Makes recommendations to improve business unit practices and processes.
• Any related duties as assigned.

Qualifications

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, Computer Science, or a related field.

 Experience:

• Minimum of four years of Accounts Receivable, Billing, Revenue Cycle, or related financial experience.
• Proven experience implementing process improvements through technology and automation.
• Experience working with ERP systems, financial applications, and reporting platforms.

Knowledge:

• Advanced Microsoft Excel, including VBA/macros, Power Query, Pivot Tables, dashboards, and complex formulas.
• Strong Python skills for reporting, workflow, and process automation.
• Experience using Microsoft Copilot or similar AI tools to automate business processes.
• Strong understanding of data management, system integrations, reporting tools, and business applications.

Skills:

• Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
• Exceptional analytical and problem-solving skills.
• Strong communication skills with both technical and non-technical stakeholders.

Abilities:

• Results-oriented and highly accountable.
• Strong project management and organizational abilities.
• Ability to maintain laser focus and consistently meet strict deadlines.
• Ability to work independently in a remote environment.
• Ability to independently identify opportunities, develop automated solutions, and deliver measurable results within aggressive timelines.

Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

For applicants who will perform this position in New York City or Westchester County, the proposed hourly salary is $46.00/hr. to $51.00/hr.  For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Overview

Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

NYBCe  is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.