Senior Account Specialist

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Senior Account Specialist

July 8, 2026

Long Island Campus

Bursar's Office

The Business Affairs Bursar's Office is recruiting for a full-time Senior Account Specialist - Student Accounts Support & Reconciliation. The Senior Account Specialist serves as an experienced student financial service professional responsible for front-office support, payment processing, student account inquiries, account reconciliation, and financial data validation.

The successful candidate will ensure accurate processing of student financial transactions, maintain the integrity of student account records, research account discrepancies, and provide high-quality service to students, families, and University departments. This position combines strong customer service skills with technical account knowledge to support accurate and efficient student financial operations.

Responsibilities

• Provide excellent customer service to students, families, and University departments regarding account balances, billing activity, payments, and account status

• Process student payments, cashiering transactions, and account updates accurately within the student information system

• Perform cashiering functions, including daily transaction handling and balancing activities

• Research and resolve student account discrepancies, payment issues, and account-related questions

• Perform account reconciliations and assist with identifying and resolving posting errors and account inconsistencies

• Support billing, accounts receivable, account adjustments, and routine account maintenance activities

• Validate financial transactions and assist with maintaining data accuracy across student financial systems

• Assist with third-party billing, sponsorship accounts, and related account activity

• Maintain accurate documentation supporting financial accountability, audit readiness, and compliance requirements

• Collaborate with the Bursar's Office and other University departments to resolve account issues

• Provide technical support and guidance related to account reconciliation, transaction processing, and student account procedures for the front office

• Perform other duties as assigned by the University Bursar

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Higher Education Administration, or related field

• Progressive experience in student accounts, accounts receivable, cashiering, billing, or related financial operations

• Experience working in a customer-facing financial services environment

• Experience with account reconciliation, transaction processing, and financial data review

• Experience in a college or university Bursar, Student Accounts, or Business Office preferred

• Experience working with ERP systems or student information systems preferred

• Colleague experience a plus

• Strong analytical and problem-solving skills

• Excellent customer service skills and ability to communicate effectively with diverse populations

• Strong attention to detail and commitment to accuracy

• Ability to manage multiple priorities and meet deadlines

• Excellent oral and written communication skills

• Knowledge of Microsoft Office applications, including Word and Excel

Application Process and Additional Information

Salary Range: $45,000 - $53,000

Position is an immediate need.

Please send resumes to Eric Seda, Bursar, at eseda@sjny.edu.

It is the policy of St. Joseph\s University not to discriminate on the basis of race, color, religion, sex, national or ethnic origin, sexual orientation, gender identity or expression, citizenship, age, disability, genetic information, status as a victim of domestic violence, military status, status as a protected veteran, marital status or status of an individual in any group or class protected by applicable federal, New York State or New York City Law. This policy applies to all terms and conditions of employment, educational programs, admissions policies, financial aid, and all other school administered programs or policies.

The University also provides accommodations for qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local laws. If you need an accommodation during the application process or while employed, please contact Human Resources.

Your employment is contingent upon receipt of proof of eligibility to work in the United States. Please note that the Department of Homeland Security (DHS) requires that all U.S. employers complete and retain a current Form I-9 for each individual they hire for employment in the United States, verifying the employment eligibility and identity documents presented by the employee and recording the document information. You will be required to complete your portion of the document, with your documentation verifying your identity and eligibility to work, no later than your third day of employment.

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