Job description
About us
Just A Closet Self Storage - Cibolo is the perfect place to store your belongings. We have a wide selection of climate-controlled storage units to choose from, and we offer top-notch service to ensure your experience is positive. Our facility is well-maintained and equipped with dollies and flat carts to help you move in quickly and easily. Plus, we offer move-in specials on select units and locks and boxes to keep your belongings safe and secure. Apply today to be considered for a position at the fastest-growing self-storage company in Texas!
Self Storage Assistant Manager
Position Overview:
As the Assistant Manager with Just A Closet Self Storage, you will be responsible for day-to-day operations, including renting units, selling merchandise, interacting with potential tenants, and maintaining the property overall. Our employees are the first-line representatives of our potential tenants. The Assistant Manager must be able to work face-to-face with potential tenants and build excellent relationships while enhancing customer service, sales skills, and self-storage experience.
Job Responsibilities:
- Renting self-storage units
- Converting phone, walk-in & website inquiries into rentals
- Execute collection calls, post payments, and deliver daily bank deposits accurately and timely
- Upsell moving products and assist in unit sizing decisions
- Greeting existing and potential tenants promptly, enthusiastically, and professionally
- Knowing and presenting the features and benefits of the property at all opportunities
- Resolves customer issues in a timely and effective manner
- Ensures that company standards of cleanliness and appearance are met
- Inspect the property, including performing lock checks and walkthroughs
- Showing potential tenants our self-storage units
- Perform other duties as assigned.
Job Requirements:
- Property Management experience is a plus
- A self-starter in all respects
- A passionate desire for professional growth
- 2 to 4 years of relevant work experience in a fast-paced, customer-facing environment, with the day-to-day management of (or direct impact on) the profit and loss of that enterprise
- Excellent interpersonal and communication skills – both on the phone and in person
- A person who works well both independently and in a team setting
- Have a working knowledge of computer applications (Microsoft Office, Outlook, etc.)
- Possess a valid driver's license and insurance with access to reliable transportation;
- Have the ability and willingness to perform light maintenance such as sweeping, mopping, wiping, lifting, etc.
- Be capable and willing to travel to and work in multiple locations as may be needed
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Saturday availability
Experience:
- Customer service: 2 years (Preferred)
Language: