Budget Management, Business Analysis, Business Strategy, Coaching, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, Expense Management, Furniture, Maintain Compliance, Market Segmentation, Performance Management, Rentals, Resolve Customer Issues, Revenue Growth, Sales, Sales Analysis, Sales Management, Sales Support, Service Delivery, Strategic Planning, Team Lead/Manager, Trend Analysis, Willing to Travel
Join Our Team as a Segment Sales Manager at American Furniture Rentals!
Location: Remote - Must reside in a state where AFR has an office
Are you an experienced sales leader with a passion for driving results and developing high-performing teams? AFR is seeking a dynamic Segment Sales Manager to lead and grow our Sales Segment. This is a high-impact role responsible for developing strategy, managing sales activities, and delivering exceptional customer experiences in a fast-paced environment.
About AFR:
At American Furniture Rentals, we pride ourselves on delivering exceptional service and high-quality furniture solutions to our customers. With over 45 years of industry experience, 28 strategic locations across the US, and a dedicated team of 600+, we offer an expansive catalog of furniture styles and personalized housewares packages for homes, events, offices, and beyond. As a leading name in the industry, we believe in fostering a positive and engaging workplace where our team members can grow and succeed.
Key Responsibilities:
- Develop, implement, and analyze sales programs to drive segment growth.
- Establish and manage sales goals aligned with company strategy.
- Analyze business trends and adjust staffing/resources as needed.
- Ensure adherence to sales policies, procedures, and customer service standards.
- Support the sales team with product knowledge and guidance to deliver excellent service.
- Manage customer relationships and resolve issues promptly and professionally.
- Approve sales team expenses and manage budget.
- Build and lead an effective sales team through recruitment, training, coaching, and performance management.
- Represent AFR at industry events.
- Travel to customer sites as needed.
Supervisory Responsibilities:
- Lead and manage the Sales team, including hiring, coaching, performance management, and professional development.
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American Furniture Rentals, Inc.