Job Purpose:
The SEES (Student Engagement, Experience, and Satisfaction) Initiative Project Coordinator serves as a centralized operational lead who integrates School of Medicine (SOM) leadership, student leadership, and relevant stakeholders to triage, execute, track, and transparently communicate progress on student concerns, ensuring accountability, timelines, and follow-through. This position reports to the Assistant Dean Medical Student Affairs
Essential Functions:
Primary SEES Program contact for receiving all student concerns/inquires for School of Medical (SOM) Medical Doctor (MD) students. Triage student concerns and inquires with student-leadership input using defined criteria (urgency, scope, feasibility, impact). Identify accountable leader to establish expectations, timeline, and outcomes. Monitor progress, enforce reporting cadence, and escalate stalled items or structural barriers to SOM leadership, when necessary, rather than allowing passive delay. The role does not advocate for outcomes but ensures clarity, follow-through, and communication of decisions once made.
Delegated authority from SOM leadership to establish reporting timelines, require status updates, and enforce defined project milestones across participating offices and stakeholders. May escalate stalled initiatives, missed deadlines, or unresolved structural barriers to designated senior leadership through proper escalation channels when progress does not align with agreed timelines.
Apply defined triage criteria (urgency, scope, feasibility, institutional impact) to all submitted concerns.
Facilitate prioritization with documented input from student leadership. The role does not advocate for outcomes but ensures clarity, follow-through, and communication of decisions once made.
Maintains the accuracy, completeness, and clarity of the SEES student-facing dashboard. Requires access to WSU data systems, reporting tools, and technical support necessary to maintain real-time updates. Works in partnership with C&IT, Marketing & Communications, or other relevant teams as appropriate. Maintains the SEES website reporting process.
Functions with cross-departmental authority to coordinate work across medical education, student affairs, admissions, enrollment management, dean's office, and all other relevant SOM offices.
Perform other related duties as assigned.
Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high quality education. Our deep rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society.