Seeking Experienced Client Service Associate in W. Sacramento

Client Services Associate

West Sacramento, CA
Starting Pay: $22/hour, depending on experience

We are seeking a motivated and detail-oriented Client Services Associate to join our team in West Sacramento. We’re looking for someone with a strong project management or project coordination background who can confidently manage client requests, coordinate production workflows, and deliver exceptional customer service.

Schedule

• Monday–Friday
• 7:30 AM–4:30 PM or 8:00 AM–5:00 PM
• 1-hour lunch
• Overtime may be required based on business needs

Compensation

Starting at $22/hour, with flexibility based on experience, skills, and qualifications.

What You’ll Do

• Serve as a primary point of contact for client requests and inquiries
• Coordinate multiple projects from client request through completion
• Communicate with clients and internal teams to ensure projects stay on schedule
• Coordinate production workflows, timelines, and deliverables
• Track project details, deadlines, and priorities
• Provide responsive, professional, and solutions-focused customer service
• Help ensure projects are completed accurately and on time

Preferred Qualifications

• Strong project management or project coordination experience
• Excellent customer service and communication skills
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to prioritize tasks and adapt to changing needs
• Print and mail industry experience is a plus, but not required

The Ideal Candidate

The ideal candidate is organized, proactive, dependable, and comfortable managing multiple priorities at once. You should enjoy working with clients, communicating across teams, solving problems, and keeping projects moving forward.

If you have a project management or coordination background and are looking for an opportunity to put those skills to work in a client-focused role, we’d love to hear from you. Please send qualified candidates for review.