Security Support Analyst

Role: Security Support Analyst

Skills: Communication~Identity and Access Management Implementation| Design & Architecture~Multifactor Authentication (MFA) Experience Required: 4-6 Years

Must have skills: CIAM, MFA, Passkeys, FIDO2/WebAuthn, REST APIs, and Transmit Security

Role Descriptions:

1. Experience with technical Voice support with end customer with strong verbal communication 2. Provide L1/L1.5 support for migration from Transmit BindiD to Passkey authentication.

3 Troubleshoot passkey enrollment| authentication| device registration| and user access issues using SOPs 4. Investigate device binding| credential synchronization| and cross-device authentication problems.

5. Some knowledge of CIAM| MFA| Passkeys| FIDO2/WebAuthn| REST APIs| and Transmit Security is preferred.

6. Customer-facing support experience and ability to work in rotational support or on-call schedules.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.