Security Operations Specialist

OVERVIEW

Provide safety and security to store level employees and customers by monitoring and responding to alarm signals.

RESPONSIBILITIES (other duties may be assigned)

• Dispatch appropriate authorities such as police, fire and/or medical to store and corporate locations when procedures dictate.
• Perform routine testing and voice downs (store tours), in addition to utilizing system health monitoring software, to ensure store level equipment is functioning properly. Contact service providers to initiate repair work on defective equipment.
• Cooperate and coordinate with LIT, Law Enforcement and corporate management in on-going investigations of store level and corporate activities, by providing video and other requested data.
• Provide guidance and assistance to service providers and internal technicians upon alarm system installation or completion of repair work to ensure system integrity; includes the initial configuration and setup of new store security systems.
• Manage Access Control at all corporate buildings by monitoring and responding adequately to physical access alarms, systematically defining access levels and issuing identification badges.

QUALIFICATIONS

(Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education

• High School Diploma/GED required
• Related Technical / Trade training / Sheetz training preferred

Experience

• Minimum 2 years' experience in technical security, supporting crisis management, emergency dispatching, first responder experience, law enforcement, or a related field required; OR Minimum 2 years' experience in store operations management required

Licenses/Certifications

• None required

Tools & Equipment

• General Office Equipment

ACCOMMODATIONS

Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.