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Security Operations Center Specialist
Brink''s Global Services U.S., a division of Brink''s, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center Specialist
Salary: 60k-68k
Schedule: 7am-3pm M-F (includes holidays)
Job Summary:
The Security Operations Center Specialist is responsible for the daily operation of all physical security efforts, monitoring and responding appropriately to security systems and technology, and communicating effectively with internal customers and colleagues. This position will work closely with Brink''s Operations and Branch leaders to proactively address security gaps/issues related to interdepartmental logistics.
Key Responsibilities:
Monitor and respond appropriately to a variety of alarm signals. Response must be timely and accurate, with particular attention given to general procedures and special instructions.
Communicate effectively with internal customers. Follow all departmental and company policies and procedures.
Complete required equipment checks, daily logs, and regular system audits.
Answer multiple telephone lines. Respond to each caller in a professional and helpful manner while gathering information, troubleshooting, transferring calls, or providing instructions, and conduct follow-up calls to guarantee expectations are met.
Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action.
Maintain facility security and operations by following company policies and procedures to provide a safe and productive environment.
Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company.
Participate in job related training programs and meetings to continually refresh and update knowledge.
Perform other duties as assigned or necessary
Minimum Qualifications:
Minimum of 2 years of experience in a security setting
Intermediate proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software.
Ability to make independent decisions
A valid weapons permit or ability to pass applicable weapons licensing requirements
21 years of age
High School Diploma or Equivalent Minimum; Bachelor''s degree preferred
Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays.
Preferred Qualifications:
Proficiency with internal Brink''s proprietary/commercial business software packages i.e. BITS, Garcia etc.
Knowledge of tactical security operations
Knowledge of the logistics industry; its operations, products, services, policies, and procedures.
Minimum of 2 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation.
Professional Skills:
Professional, positive demeanor
Excellent customer service
Collaborative work style
Excellent verbal, written, and interpersonal communication skills
Excellent decision making and analytical skills
If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink''s Global Services.
Brink''s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.
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Your future is here today.
At Brink's, we provide a supportive and challenging work environment, diverse job opportunities and the chance to make a difference. We invest in you, develop your talents and help you maximize your potential. If you're ready to play a vital role in a growing, Fortune 1000® company recognized for service excellence, you've come to the right place.
Who We Are
As a world leading provider of secure transportation and cash management services, Brink's has been transporting cash and valuables since 1859. We are a full-service provider of secure logistics solutions utilizing our advanced technology, equipment and communications systems to provide end-to-end cash management.
Brink's, Incorporated specializes in worldwide security transportation and cash logistics as one of two core businesses of The Brink's Company (NYSE: BCO), a global leader in security services. Brink's U.S., a division of Brink's, Incorporated, is the largest provider of armored transportation services in the United States, encompassing 9,361 U.S. Employees, 150 vaults, 250 branches and 2,333 armored vehicles.
Brink's Company Culture
At Brink's, teamwork is not just a concept; it's our way of doing business. We rely on each other to achieve our common goals and together, we celebrate our accomplishments. We're united in our efforts to advance Brink's market leadership and to cultivate the values for which Brink's is known.
Why Brink's?
We're different.
The Brink's difference is simple. At Brink's we constantly invest in new technologies and industry alliances that redefine the way we do business. Brink's continually develops stringent performance measures to promote constant improvement and unwavering commitment to excellence. Our integrity is second to none.
Our People
At Brink's, we believe our people are the difference. As a leading service organization, we demand a lot from our employees - integrity, dedication, and an unwavering commitment to service excellence.
In return, we're committed to recognizing and rewarding outstanding performance, and to fostering the success for our employees and our organization through career advancement opportunities, life-long learning programs, and a diverse culture worldwide.
Our Commitment to Diversity
Brink's fosters and sustains a culture in which employees feel welcomed and valued for their individual differences. We are committed to attracting and retaining a workforce representative of our audiences, and we nurture a culture of inclusiveness through our vision, our business strategies, our corporate behavior and our relationships with customers, suppliers, employees, shareholders and our communities.
Our Heritage
Brink's has grown from its humble beginnings in 1859 as a cartage business on the streets of Chicago to one of the world's leading companies. We leverage our resources and industry advances to maintain our status as a pioneer of innovation. Brink's provides secure logistics solutions to banks, retailers and other commercial enterprises through our network and advanced technologies.
Our Benefits
Brink's is committed to providing a compensation package that includes base compensation, variable compensation and benefits. We are proud of our comprehensive compensation program and review it regularly to ensure it reflects the diverse and changing needs of our employees. Designed to help employees make the most of their experience with Brink's, we offer a progressive benefits program.
Our Success
Our progressive culture and dedicated and determined team lead to our continuous success as a worldwide secure logistics and cash management organization. Learn more about employment opportunities at Brink's by visiting brinksinc.com/careers. Brink's is an Affirmative Action and Equal Opportunity Employer M/F/D/V.