Security Officer Category:Security
Status: Non-Exempt
Reports To: Corporate Manager of Security and Corporate Director of Security Job Description Responsible for patrolling assigned area to ensure the safety and protection of guests, employees and company property. Benefits - Medical
- Dental
- Basic Life Insurance (included with the dental plan)
- Vision
- Short-term Disability
- Combo plan covering accidents, hospitalizations, and critical illnesses
- Paid time off
- Voluntary life insurance
- Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)
Location In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required). Responsibilities - Patrols assigned areas and provides assistance to guests and team members as needed.
- Examines doors, windows, gates, and other access points to ensure they are secure.
- Enforces company policies related to guest and team member conduct on property.
- Documents policy infractions and notifies management as appropriate.
- Monitors for and reports irregularities such as fire hazards, unsecured doors, or suspicious activity.
- Responds to emergencies including fire, injuries, and property damage; investigates incidents and completes detailed reports. May assist with facility evacuation during serious emergencies.
- Observes departing team members to help prevent theft of company property.
- Escorts team members during pit drops, slot drops, jackpot verifications, fill verifications, and pit fills/credits.
- Transports chips, currency, coin, and tokens to requested tables or booths.
- Accepts, logs, and stores all lost and found items.
- Apprehends individuals engaged in criminal activity when appropriate, detains them for law enforcement, and provides court testimony as needed.
- Enforces state gaming laws and regulations, including identifying and removing underage persons from the casino floor.
- Responds to verbal and/or physical altercations and applies appropriate measures to de-escalate and resolve situations. Uses the minimum necessary force when restraint is required.
- Initiates formal evictions of disorderly individuals when directed by a supervisor.
- Responds to medical emergencies and provides first-responder level aid in accordance with company policy and the officer's certification level.
- Stands post outdoors in 30-minute rotations to direct traffic, 365 days a year.
- Performs other duties as assigned.
Skills / Experience - Must be at least 21 years of age or older.
- High school diploma or general education degree (GED) required.
- At least 6 months of experience or training as a security officer and/or a similar role.
- Ability to read and interpret documents such as safety rules, operating procedures, and policy manuals.
- Ability to write routine reports and effectively communicate with guests, team members, and groups.
- Basic math skills, including the ability to add, subtract, multiply, and divide in all units of measure.
- Strong problem-solving skills, with the ability to interpret and follow written, oral, diagrammatic, or schedule-based instructions.
- Must be able to address practical problems and adapt to situations where limited standardization exists.
- Must be able to obtain and maintain a valid Nevada Gaming Registration and Alcohol Awareness Card.
- Team members designated as Emergency Medical Technicians (EMTs) must possess valid certification from the State of Nevada.
Physical Requirements - Regularly required to stand and walk; use hands to handle objects, tools or controls.
- Lift and/or move objects weighing at least 25 pounds.
- Team Member may also become involved in physical altercations requiring the use of force to overcome and restrain disorderly persons.
- The noise level in the work environment is usually moderate.
- Occasionally exposed to outside weather conditions.
This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values - Service - Personalized, warm, and consistent exceptional customer service.
- Value - Committed to deliver quality products for affordable prices.
- Growth - Promote personal development and professional growth for all team members.
- Family - Foster a family-like environment with guests and team members alike.
- Passion - Work with passion and enthusiasm every day.
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