Security Officer II - Hakkasan Nightclub Las Vegas

Tao Group Hospitality

  • Las Vegas, NV
  • 30+ days ago

    Highlights

    The Security Officer works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job.

    Numbers & Facts

    LocationLas Vegas, NV

    Description

    Part-time team members who meet the requirements are eligible for:

    • State Applicable Time Off

    • Pet Insurance

    • 401(k) Retirement Program with Employer Match

    • Employee Assistance Program

    • TAO Savings Marketplace

    • Employee Discounts and much more!

    The Security Officer II provides security and protection for guests, employees, and the property. Maintains crowd control, prevents theft, and discourages altercations in a high-volume atmosphere. The Security Officer works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. The role sets the standard for venue Security through on-the-job interaction and demonstration

    ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

    • Provides security and protection for our guests, employees, and company property

    • Maintain up-to date knowledge of "persons of interest" who may be denied entrance into our venue or past employees who have been 86'ed from the venue

    • Maintain up-to-date knowledge of VIP customers/clients as well as hotel executives

    • Inform management of any complaints, comments, or incident

    • Appear in the dress code for all shifts at your scheduled time

    • Alert and get approval for any and all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you

    • Be attentive to all company-related events and upcoming venues and changes

    • Keep a proper and professional appearance and attitude

    • Maintain and promote a friendly atmosphere for customers and staff

    • Comply with added hours or time frame after a scheduled shift as needed

    • Circulate among guests and employees to preserve order and protect property

    • Administer first aid and assist injured guests or employees

    • Ensure that proper authorities are contacted

    • Upholds law and order in the hotel in conjunction with local law enforcement

    • Remains alert for any suspicious persons or activities

    • Reports any safety hazards immediately to Maintenance and/or Management

    • Answers all guest questions and furnishes detailed information on casino facilities, attractions, retail shops, and food and beverage locations

    • Follows radio communication procedures and corresponding codes

    • Reacts professionally and rationally in emergency and pressure situations

    • Restrains intoxicated, disorderly, or insubordinate guests and alerts management immediately

    • Follows the established procedures for escorting and assisting necessary employees to cash control

    • Communicates professionally with all management

    • Promotes and practices safety awareness and behavior, adhering to all safety standards

    • Directs emergency vehicles when called upon

    • Assists and/ or completes additional tasks as assigned

    EDUCATION/WORKING KNOWLEDGE:

    • 2 years of Security experience or 3 years of Hospitality experience preferred

    • Proof of eligibility to work in the United States

    • Valid Driver's License

    • 21+ years of age

    • Maintain a professional, neat and well-groomed appearance adhering to Company standards

    • Possession of or the ability to possess all state required work cards for the position

    SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

    • Ability to write, read, and verbally communicate

    • Excellent written and verbal communication skills required

    • Ability to keep an open and objective view

    • Ability to maintain composure and stay focused

    • Must have strong problem-solving skills

    • Ability to write reports, business correspondence, and procedure manuals

    • Ability to work under pressure

    • Must have good positive energy throughout the day

    • Must be able to read and print legibly

    • Must be able to sit and/or stand for extended periods of time

    • Must be observant and quick to respond to various situations

    • Must be able to move quickly

    • Must be able to push and lift up to 75 lbs. with or without assistance

    • Small to Medium office environment

    • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

    • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

    • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

    • Maintain a professional, neat, and well-groomed appearance adhering to Company standards

    • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

    • Ability to maintain a high level of confidentiality

    • Ability to handle a fast-paced, busy, and somewhat stressful environment

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