Security Officer Dispatch Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor assigned areas, coordinate communications, and support timely responses to security-related incidents. This role combines routine observation, visible presence, and outstanding customer service to help promote a welcoming environment. Guided by our values of being agile, reliable, and innovative, you will work as part of a team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $16.26 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a commercial real estate location.
• Respond to incidents, service calls, and critical situations in a calm, problem-solving manner while dispatching personnel and communicating updates to property management and/or emergency contacts as needed.
• Monitor radios, phones, alarms, cameras, and other communication systems to help support timely awareness of building activity, after-hours concerns, and/or unusual conditions.
• Maintain detailed dispatch logs, incident records, and activity reports, documenting calls for service, officer status, key events, and follow-up information in accordance with site protocols.
• Conduct regular and random patrol coordination for the building and perimeter, helping to support coverage, access control activity, and response to tenant and visitor concerns across the location.

Minimum Requirements:

• Proof of a high school diploma or GED is required by the client.
• Be at least 21 years of age.
• A state, county, or city issued security-related license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.