| Location | Boulder, Colorado |
| Job Type | Full-time |
| Salary | $22–$25 Per Hour |
MORE THAN SECURITY. A COMMITMENT TO PEOPLE.
At Sage Hospitality Group, we believe hospitality starts with our people. We don't just create memorable experiences for our guests, we create opportunities for our team members to grow, succeed, and make a difference.
When you join our team at Embassy Suites and Hilton Garden Inn Boulder, you become part of a culture built on teamwork, respect, individuality, and genuine hospitality.
YOUR PRESENCE MAKES A DIFFERENCE.
While our guests rest, our overnight team works behind the scenes to create a safe, secure, and welcoming environment.
We're looking for a Security Officer who takes pride in protecting people, stays calm under pressure, and understands that safety and exceptional hospitality belong together.
WHY JOIN OUR TEAM?
Make a Difference: Help protect guests, associates, and two exceptional Boulder properties.
Be Part of Something Bigger: Join a team built on trust, teamwork, and accountability.
Take Pride in Your Work: Become a dependable presence during the overnight hours.
Grow Your Career: Develop your skills and explore advancement opportunities within Sage Hospitality Group.
Work with Purpose: Know that your actions directly contribute to guest confidence and peace of mind.
OUR CULTURE. OUR VALUES. OUR COMMITMENT.
At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities.
We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system).
WHEN THE CITY SLEEPS, YOUR WORK MAKES A DIFFERENCE.
Your Awareness. Your Integrity. Your Impact.
Come make a difference with us.
Job Overview:WHILE OUR GUESTS REST, YOU HELP KEEP THEM SAFE.
Are you observant, dependable, and someone who remains calm when others need assistance? Do you take pride in protecting people while providing exceptional service?
We're seeking a professional and service-minded Overnight Security Officer to help maintain a safe, secure, and welcoming environment at Embassy Suites by Hilton Boulder and Hilton Garden Inn Boulder.
This is more than walking the property or responding to incidents. It's about preventing problems before they happen, being a trusted presence, and ensuring our guests and associates feel safe throughout the night.
YOUR MISSION:
Protect Our People: Prioritize the safety and well-being of guests, associates, and visitors.
Prevent Problems: Conduct proactive patrols, identify potential risks, and maintain property security.
Respond with Confidence: Handle emergencies, disturbances, and unexpected situations professionally.
Deliver Hospitality: Support guests with courtesy, empathy, and respect.
Maintain Accountability: Complete accurate incident reports, security logs, and shift documentation.
Support the Overnight Team: Collaborate with Front Office and other departments to ensure safe and efficient hotel operations.
OVERNIGHT AVAILABILITY IS REQUIRED.
This position requires working overnight shifts, including weekends and holidays as scheduled. Candidates must be comfortable working independently, remaining alert, and responding to security needs throughout the night.
GREAT SECURITY ISN'T JUST ABOUT RESPONDING TO PROBLEMS. IT'S ABOUT PREVENTING THEM.
If you're ready to protect, serve, and make a meaningful difference, we want to meet you.
Responsibilities:1. PROTECT OUR PEOPLE — SAFETY COMES FIRST
Maintain a professional, visible, and approachable security presence throughout the overnight shift.
Conduct regular patrols of guest floors, hallways, stairwells, parking areas, entrances, exits, and designated restricted areas.
Identify and report suspicious activity, unauthorized access, safety hazards, and security concerns.
Assist guests and associates with security-related needs while maintaining professionalism and discretion.
Help protect hotel property, equipment, and assets from theft, damage, and unauthorized activity.
2. PREVENT & RESPOND — STAY ONE STEP AHEAD
Respond promptly and professionally to guest complaints, disturbances, and security incidents.
Use sound judgment and established procedures to assess and resolve security concerns.
Apply appropriate conflict-resolution and de-escalation techniques.
Address unauthorized access, solicitation, and disruptive behavior in accordance with hotel policies and applicable laws.
Recognize potentially unsafe situations and notify management or emergency services when appropriate.
3. BE READY — RESPOND WHEN IT MATTERS MOST
Respond to fire alarms, medical emergencies, safety incidents, and other urgent situations.
Follow established emergency response, evacuation, and disaster preparedness procedures.
Contact emergency services and communicate with hotel leadership as necessary.
Provide CPR and First Aid within the scope of current training and certification.
Maintain familiarity with emergency exits, fire and life-safety equipment, and hotel emergency procedures.
4. DOCUMENT & COMMUNICATE — ACCOUNTABILITY MATTERS
Complete accurate daily security logs, patrol reports, and incident documentation.
Document accidents, injuries, theft, property damage, safety violations, and unusual circumstances.
Conduct appropriate preliminary fact-gathering and preserve relevant information for management or responding authorities.
Communicate significant security concerns promptly to hotel leadership.
Maintain confidentiality and protect sensitive guest and associate information.
5. SUPPORT OUR GUESTS — SECURITY WITH HOSPITALITY
Assist guests with questions, directions, and concerns in a courteous and professional manner.
Work closely with overnight Front Office associates and other hotel departments.
Respond to guest concerns with empathy, discretion, and urgency.
Help minimize overnight disturbances while maintaining guest comfort and safety.
Represent Sage Hospitality Group's values through professional conduct and exceptional service.
6. OWN THE OVERNIGHT EXPERIENCE — BE THE TRUSTED PRESENCE
Maintain awareness and attentiveness throughout the overnight shift.
Complete assigned security patrols and property inspections.
Monitor designated access points, common areas, and parking facilities.
Communicate and coordinate with overnight hotel associates.
Complete shift reports and provide accurate updates during shift transitions.
Take ownership of assigned security responsibilities and follow through on outstanding concerns.
SUCCESS ISN'T MEASURED ONLY BY THE INCIDENTS YOU HANDLE.
It's measured by the problems you help prevent, the confidence you create, and the peace of mind you provide.
BE PRESENT. BE PREPARED. BE THE DIFFERENCE.
PROFESSIONALISM. AWARENESS. INTEGRITY.
We're looking for a dependable security professional who combines strong observational skills, sound judgment, and a commitment to creating a safe and welcoming environment.
EDUCATION & EXPERIENCE
High school diploma or equivalent required.
Minimum of two years of experience in security, loss prevention, public safety, or a related field.
Previous hotel or hospitality security experience preferred.
Experience responding to emergencies, documenting incidents, and interacting professionally with the public.
Ability to work independently and make sound decisions during overnight operations.
REQUIRED CERTIFICATIONS & SKILLS
Current CPR and First Aid certifications required.
Strong verbal and written communication skills.
Ability to recognize and respond appropriately to potential safety risks, suspicious activity, and signs of impairment.
Ability to operate two-way radios and assigned communication equipment.
Strong observational skills and attention to detail.
Ability to prepare accurate incident reports and daily activity logs.
Ability to follow established security protocols, emergency procedures, and company policies.
THE QUALITIES THAT SET YOU APART
Calm Under Pressure: Maintain composure and professionalism during challenging situations.
Proactive & Observant: Identify potential risks and take appropriate preventative action.
Dependable & Accountable: Take ownership of responsibilities and follow through.
Professional & Respectful: Treat guests, associates, and visitors with dignity.
Service-Minded: Understand that security and hospitality work together.
Independent & Resourceful: Make sound decisions while working during overnight hours.
SCHEDULE & AVAILABILITY
OVERNIGHT AVAILABILITY REQUIRED.
Must be available to work assigned weekends and holidays.
Ability to remain alert, attentive, and responsive throughout overnight shifts.
Flexibility to respond to operational needs and emergency situations.
PHYSICAL DEMANDS
Ability to regularly patrol guest floors, stairwells, public areas, and outdoor parking facilities.
Ability to walk and stand for extended periods.
Ability to bend, kneel, reach, and navigate stairs as necessary.
Ability to perform emergency response activities within the scope of assigned duties and training.
No routine driving required.
WORK ENVIRONMENT
Work is primarily indoors with periodic outdoor patrols.
Exposure to varying temperatures and weather conditions.
Position requires regular movement throughout hotel facilities and outdoor areas.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
THE PERSON WE'RE LOOKING FOR
You don't need to be the loudest person in the room. You need to be the person others can count on.
You understand that your presence can prevent problems, your actions can protect others, and your professionalism can make someone's experience better.
EVERY SHIFT MATTERS. EVERY GUEST MATTERS. EVERY ACTION MATTERS.
If you're ready to protect, serve, and make a meaningful difference, we want you on our team.
Benefits:WORK WITH PURPOSE. ENJOY THE PERKS. GROW YOUR FUTURE.
At Embassy Suites by Hilton Boulder and Hilton Garden Inn Boulder, we believe taking care of our associates is essential to creating extraordinary guest experiences.
HERE'S WHAT'S WAITING FOR YOU:
Hilton Discounted Employee Rates: Explore incredible destinations with exclusive Hilton team member hotel discounts at participating properties worldwide.
Health & Wellness Insurance: Access eligible medical, dental, vision, and other insurance benefits.
401(k) Retirement Plan: Invest in your future through retirement savings opportunities.
Bus Pass Benefit: Enjoy convenient public transportation options.
FREE Onsite Parking: Complimentary parking at the property.
FREE Lunch: Enjoy a complimentary meal during your scheduled shift.
Career Advancement Opportunities: Develop your skills and explore growth opportunities within Sage Hospitality Group.
A Team That Values You: Join a supportive workplace built on respect, teamwork, and recognition.
YOUR WORK MATTERS. YOUR GROWTH MATTERS. YOU MATTER.
Be part of a team that appreciates the people who help keep our hotels safe, welcoming, and operating at their best.
Benefits are subject to eligibility requirements, applicable plan terms, and company policies.
Salary: USD $22.00 - USD $25.00 /Hr.