Unarmed Security Officer 

Location: Miami, FL
Shift: Morning
Pay Rate:16.54
Position Details: Customer Service / Exterior Security / Parking Management

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

We believe success starts with our people. Through strong leadership, professional development, and opportunities for advancement, DSI is committed to creating a positive work environment where employees can build meaningful, long-term careers.

Job Summary

DSI Security Services is growing, and we're looking for dedicated professionals to join our team!

Are you a dependable, customer-service-oriented individual who takes pride in maintaining a safe, welcoming, and professional environment?

DSI Security Services is seeking a motivated and personable Security Officer to support security operations at a banking facility in Miami, FL.

This position focuses on maintaining a visible security presence outside the bank, greeting and assisting customers, monitoring exterior activity, and ensuring that designated bank parking spaces remain available for authorized bank customers.

The ideal candidate is approachable, observant, professional, and capable of addressing parking concerns and customer interactions with courtesy, confidence, and sound judgment.

If you enjoy working with people, take pride in your professional appearance, and value providing exceptional customer service, we encourage you to apply!

Responsibilities

• Customer Service & Engagement: Greet bank customers warmly and professionally, provide general assistance when appropriate, and maintain a welcoming presence outside the facility.

• Exterior Security: Maintain a visible and attentive security presence, monitoring the bank entrance, surrounding exterior areas, and parking lot for unusual or suspicious activity.

• Parking Management: Monitor designated bank parking spaces to help ensure availability for authorized bank customers and discourage unauthorized parking by individuals visiting neighboring businesses.

• Professional Communication: Politely inform individuals of parking restrictions, provide courteous reminders, and address parking concerns without unnecessary confrontation.

• Safety & Situational Awareness: Identify and report potential safety hazards, suspicious activity, or security concerns to the appropriate personnel.

• Incident Response: Respond appropriately to incidents, disturbances, or emergencies in accordance with established post orders and company procedures.

• Reporting & Documentation: Maintain accurate Daily Activity Reports (DARs) and document parking violations, incidents, and unusual activity as required.

• Professional Standards: Maintain a neat uniform appearance, demonstrate sound judgment, and consistently uphold DSI's customer service expectations and Code of Ethics.

Qualifications

Minimum Requirements

• High school diploma or equivalent.

• Valid Florida Class D Security License.

• Strong customer service and interpersonal communication skills.

• Professional appearance, positive attitude, and dependable work ethic.

• Ability to communicate respectfully and effectively with customers, visitors, and the general public.

• Ability to remain observant, attentive, and composed when addressing challenging situations.

• Ability to work independently while following established post orders and company procedures.

• Ability to stand, walk, and perform routine exterior patrols throughout the assigned shift, with reasonable accommodation where applicable.

• Basic ability to prepare accurate written reports and use electronic reporting systems.

• Complete required background checks and drug screening.

Preferred Qualifications

• Previous experience in security, customer service, hospitality, or a similar public-facing role.

• Experience working in banking, retail, commercial properties, or customer-focused environments.

• Familiarity with parking management, access control, or exterior security operations.

• Bilingual communication skills (English/Spanish).

Skills

• Customer service and public engagement

• Professional communication and conflict de-escalation

• Parking management and observation

• Situational awareness and incident reporting

• Problem-solving and sound judgment

• Professional appearance and workplace etiquette

• Dependability and attention to detail

Benefits & Career Development

At DSI, we believe great service starts with great people.

We value employees who demonstrate professionalism, integrity, and a commitment to providing exceptional service.

• Professional training and ongoing operational support

• Medical 
• Dental
• Opportunities for career advancement

• Experience in a professional banking and customer service environment

• Supportive team environment focused on accountability and respect

• Additional company benefits, subject to eligibility

• 401K
• Additional company benefits, subject to eligibility

Whether you're an experienced security professional or looking to build your career in the security industry, DSI offers opportunities to develop your skills and grow professionally.

Ready to join a team that values professionalism, customer service, and dependability? Apply today and grow with DSI Security Services!

Requirements

Certifications:

• Valid Florida Class D Security License

Education:

• High School Diploma or Equivalent

Required Screenings:

• Criminal Background Check

• Motor Vehicle

• Drug Screen

License # BB1500017