Security Coordinator

Overview: Under the general supervision of the Manager, Safety & Security, the Security Coordinator supports the day-to-day administration of Patelco’s physical security programs and systems, including access control, video surveillance, and alarm monitoring. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

About Patelco Credit Union:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

 

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

 

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview:

Under the general supervision of the Manager, Safety & Security, the Security Coordinator supports the day-to-day administration of Patelco’s physical security programs and systems, including access control, video surveillance, and alarm monitoring.  This role focuses on operational execution, coordination, and administrative support across security and safety programs, while escalating complex issues and supporting compliance with internal policies and regulatory requirements.

Responsibilities:

• Support administration of physical security systems including access control, alarms, and video systems.
• Process and fulfill access requests, including badge creation, changes, and deactivations.
• Maintain accurate records and documentation of security requests, incidents, and system activity (e.g., ticketing systems such as Jira).
• Conduct initial review of video footage and escalate complex investigations to senior staff.
• Assist with monitoring and responding to alarms and incident reports.
• Coordinate with contracted security personnel to ensure adherence to procedures and service expectations.
• Perform basic audits of badging activity and access control accuracy.
• Provide frontline support to employees regarding security and safety inquiries (in person, phone, or virtual).
• Assist with safety initiatives such as evacuation drills and safety committee activities.
• Support tracking of compliance with Health & Safety, OSHA/Cal-OSHA requirements in partnership with HR.
• Maintain and update security procedures, documentation, and SOPs.
• Identify process inefficiencies and suggest improvements.
• Perform other duties as assigned.

Qualifications:

• Associate’s degree or equivalent experience (2–4 years in security, facilities, or related field preferred)
• Exposure to physical security systems (e.g., access control, video systems) preferred
• Experience with ticketing or tracking systems preferred
• Strong organizational and recordkeeping skills
• Ability to maintain confidentiality and exercise sound judgment

Physical Activities/Requirements

• Ability to lift up to 25–50 pounds as needed
• On-site role based in Dublin, CA headquarters

Target Base Pay:

$28.24 - $33.21/ hr

Compensation at Patelco:

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.

We Offer:

Physical Health:

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Rewards for completing wellness related activities

Financial Health:

• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products
• Tuition reimbursement

Emotional Health:

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays

Personal Development:

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

 

 

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