Security and Safety Aide (2026-52208)

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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life's work is more than a career. It's an expression of your passion, intellect, skill, and drive. UMass Chan"s commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

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Security and Safety Aide

Job Number: 2026-52208

Category: Public Safety

Location: Worcester, MA

Shift: Day

Exempt/Non-Exempt: Non Exempt

Business Unit: UMass Chan Medical School

Department: Public Safety

Job Type: Full-Time

Union Code: Union Position - AFSCME Trades and Building Svc (W20)

Num. Openings: 2

Post Date: Oct. 28, 2026

Work Location: 100% Onsite

Salary Minimum: USD $23.28/Hr.

Salary Maximum: USD $30.49/Hr.

GENERAL SUMMARY OF POSITION:

Under the direct supervision of the shift supervisor or designee, the Security and Safety Aide assists, monitors, and responds to security needs within the UMass Chan Campus (Hospital and School). The Security and Safety Aide will focus on deterring crime and protecting the organization"s property, assets, and people.

ESSENTIAL FUNCTIONS

Facility Security

• Perform regular security checks of the building (rounds), checking doors, being alert to hazards, watching for theft, vandalism or any other potential risks, and fixed station monitoring
• Secure premises, and personnel. Perform personal/electronic surveillance, including monitoring of weapon detection systems and personnel screenings, inspect buildings, equipment, and access points
• Oversee control of entry and exit to the organization"s premises and safeguard facilities, equipment, materials and employee property
• Respond to exit door alarms
• Monitor Pedestrian walkways and parking lots ensuring safety, traffic direction (including assistance with traffic detours), and parking enforcement
• Employee Assistance
• Coordinate and administer security clearances. Issue employee guest badges, and verify accuracy of information prior to issuing clearances
• Respond to requests for safety/security assistance from employees and visitors
• Respond to requests for entry to locked facilities

Public Safety Assistance

• Prevent losses and damage by reporting irregularities
• Provide First Aid
• Assist dispatch and police officers. Answer phones, communicate regularly via radio, maintain logs, monitor alarms, CCTVs, and communicate using teletype equipment

Policy Enforcement

• Inform violators of hospital/school policy and procedures
• Enforce hospital/school policies related to no smoking, door access, and badge monitoring

Reporting and Departmental Support Requirements

• Complete incident and daily reports
• Provide administrative and/or clerical support

REQUIRED QUALIFICATIONS:

• HS Graduate or equivalent
• Two (2) years of experience and/or previous formal training in public safety or customer service area
• Communication skills necessary to interact with employees, patients and visitors
• CPR/First Aid certification required within three months of hire

PREFERRED QUALIFICATIONS:

• 2-Year College Degree
• Certification in First Aid and CPR
• Prior experience with weapon detection systems

Posting Disclaimer:

This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

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This is an official page of the UMass Chan Medical School

Human Resources • 55 Lake Ave. North,

Worcester, MA 01655

Questions or Comments?

Email: HRTalentAcquisition@umassmed.edu

Phone: 508-856-5260