Major/Essential Functions
Procurement System Administration and Operational Support
- Maintain and update procurement and business systems, including Jaggaer and related applications.
- Process and coordinate system support requests and tickets.
- Configure system and user settings.
- Support system testing for releases and enhancements.
- Assist with troubleshooting processing errors.
- Maintain business process documentation.
Customer Service and Stakeholder Support
- Serve as a primary point of contact for department inquiries.
- Research and resolve routine to moderately complex issues.
- Coordinate communication between users, technical teams, and vendors.
- Develop newsletters, agendas, and informational resources.
Training, Communications, and Knowledge Management
- Coordinate training programs and workshops.
- Monitor compliance with required training programs.
- Develop and maintain training guides, website content, and knowledge resources.
Project Coordination and Continuous Improvement
- Support departmental projects, implementations, and process improvements.
- Serve on committees and workgroups.
- Support administration of SharePoint, Smartsheet, TDX, and related tools.
Reporting, Data Analytics, and Business Intelligence Support
- Develop and maintain reports, dashboards, and analytics tools.
- Analyze operational data and identify trends and improvement opportunities.
- Support campus-wide reporting and visibility efforts.
Grant Funded?
No
Pay Basis
Hourly
Schedule Details
Monday-Friday; 8:00 AM-5:00 PM
Work Location
Lubbock
Preferred Qualifications
- Experience supporting procurement, finance, purchasing, or business operations functions.
- Experience with Jaggaer, Power BI, Microsoft Fabric, Smartsheet, SharePoint, or TeamDynamix.
- Experience creating dashboards, reports, training materials, and process improvements.
- Experience providing administrative, operational, customer service, systems support, or business process coordination.
- Experience with databases, enterprise systems, reporting tools, artificial intelligence platforms, or business applications.
Department
Procurement Services
Required Attachments
Professional/Personal References, Resume / CV
Job Type
Full Time
Shift
Day
Required Qualifications
Bachelors degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
1802, 641X
Army Military Occupational Specialty Code
42L, 42E
Air Force Specialty Code
3A1X1
Marine Military Occupational Specialty Code
0111, 0101
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Job Family
Finance
Job Sub Family
Procurement
Knowledge, Skills, and Abilities
- Customer service and relationship-building skills
- Data analysis and reporting skills
- Technical aptitude and systems troubleshooting
- Project coordination and documentation skills
- Ability to manage multiple priorities and communicate effectively
Hourly Pay Range
$21.39 - $27.84 - $34.23