When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities:Hines Facilities Coordinators work alongside Facilities Managers and Assistant Facilities Managers to perform advanced administrative duties related to the management and operation of the client's facilities by providing a work environment consistent with their culture and high standards. Responsibilities include, but are not limited to:
Prism - Monitor and update work orders (redirect all WO’s as needed, client interaction prior to closing a ticket)
Coupa - (Create POs, send POs to vendors, Receipt POs)
Daily Commissioning walkthroughs and site inspections to proactively identify deficiencies
Provide response and coordination of resolution to all LOB requests
Answering phones and prioritize e-mails
Verify, approve and file COIs for vendors
Maintain a personal daily do list to assist with keeping track of all pending items
Work Order Close Out Blitz—Run report for all open/on-hold work orders and close as necessary
Update Vendor Contact Lists
Complete assigned stretch assignment and present to senior leadership
Update LOB, Vendor and Staff Contact lists.
Manage Hines share drive folder.
Coordinate guard escorts for vendors.
Complete new-hire office onboarding (technology, remote access, etc)
Hospitality:
Hospitality is an essential component of Facilities management at Hines. Employee is to act as an ambassador for the company and its vision of combining hospitality culture with real estate knowledge. Creating a welcoming and comfortable environment for tenants and its visitors is our priority. The hospitality responsibilities of a facility management role may include but not limited to reception and greeting, guest services, housekeeping, and ensuring that the property is well-maintained and aesthetically pleasing.
Qualifications:Minimum Requirements include:
Two or more years in an administrative support role in a professional office environment
Supervisory experience is strongly preferred
Interpersonal skills necessary to effectively communicate with a variety of individuals, including outside vendors
Strong computer and systems knowledge
Ability to produce Power Point presentations
Must have the ability to appropriately handle sensitive or confidential information
Must be able to prioritize work, meet deadlines and concentrate on detail in a fast-paced work environment
The ability to cooperate in a team environment is critical
Normal office environment; occasional exposure to outside environment (exterior building inspections)
The ability to lift, carry and push weight up to 25 pounds, and ability to walk stairwells is required
Frequent sitting, standing and walking is required
Typically will sit at workstation 30 thirty percent of the work time
Flexibility to work occasional weekends when needed
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
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