Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Numbers & Facts
Location
Mesquite, Texas
Website
http://www.Elriogrande.net/careers
Description
Job Details
Description
Job Responsibilities:
Holds supervisors and Team Members accountable for delivering outstanding customer service.
Defines and develops clear expectations to achieve the highest standards of retail execution. performance and minimizes turnover.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Maintains Team Member safety and security standards.
Establishes and maintains collaborative and productive relationships with departmental and store leadership.
Communicates objectives and relevant information clearly to Team Members.
Establishes and maintains positive and productive vendor relationships.
Ensures compliance with relevant regulatory rules and standards.
Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Skills and Qualifications:
Must be 18 years old
2 years retail experience including 1 year of team leadership experience
Proficiency with Microsoft Suite
Product knowledge
Excellent interpersonal, motivational, team building, and customer relationship skills